Certified Facility Manager
Last Update Oct 15, 2025
Total Questions : 257
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What is the fourth stage in a well-established model of team development that consists of forming, storming, and norming?
A project sponsor indicates that a project should build a facility at the lowest cost, in the least time, and with the highest quality. What should the project manager do?
You are the Facility Manager for an international internet technology company. You are charged with retrofitting an old warehouse space on your corporate campus to office space for software designers. What basic features for the new office space would you recommend the architect include in the retrofit design?
What key requirements should you make sure a contractor possesses when evaluating whether to award a contract?
You are tasked with building four conference rooms with standard conference features. The project scope and schedule are clearly defined. To minimize risk to the organization, what type of contract should be used to procure the needed services?
Which technology would be BEST to notify facility occupants during an emergency?
A facility manager has implemented a room scheduling system to improve workplace utilization and bundle services into a single transaction. Which two technologies BEST complement room scheduling technologies?
When is the BEST time for a facility manager to offer suggestions on a project at minimal cost?
A new department manager is not clear on the services provided by the facility management department and is often negative about facility management while at management meetings. How should a facility manager address the customer's expectations?
You manage a design-build project to renovate a new office space, including infrastructure upgrades. At the 60% design phase, the design-build contractor’s project estimate is over budget and contingency. What should be done first to address the issue?
What action should you take to address the premature aging of a roofing membrane?
What is the greatest benefit to implementing an Integrated Work Management System (IWMS)?
What is the BEST course of action for a facility manager to take when an engineer continues to lag behind other engineers in productivity?
Some new carpets can emit volatile organic compounds (VOCs) that can adversely affect occupants.
How can the facility manager avoid this problem when purchasing new carpeting?
Both the facility and information technology managers are asked to assign staff to work together on a major project. Halfway through the project, the managers observe that the team is in a win-lose power struggle because of divergent views among team members. How should the facility and information technology managers initially intervene?
A chargeback system for electrical power use is being proposed as a means to encourage reduced consumption and to lower utility costs. What approach might be MOST equitable in attaining this goal?
What level of damage and risk is anticipated with the current building code requirements for most buildings?
You are the Facility Manager for a retail strip mall with strong storefront style standards approved by the local government planning board. A long-term tenant, a Chinese restaurant, wants to construct a tile pagoda-style mansard that does not comply with the lease terms. How should you respond to this tenant’s request?
Which type of equipment maintenance program can cause the most unplanned downtime and least predictable costs?
After completing a renovation of a wing of an older building, what actions will a Facility Manager do prior to occupancy to remove pollutants from the newly installed finishes?
Your senior leadership decided to implement an energy dashboard to track utility consumption. They want a baseline before commissioning has started to evaluate the results. How should this commissioning information be used on the dashboard?
The facility manager is managing an office renovation. The entire renovated area is to be re-carpeted with synthetic roll carpet over the weekend. What should be done prior to installation?
As a facility manager, what is the most basic maintenance and operation responsibility that you must meet?
What is typically NOT included in the evaluation process for investments in new equipment?
Departments often forget to budget for equipment design and installation costs. What is the best solution?
You are part of a team developing a plan for the layout of a 500-acre planned community. The plan shows roads, utilities, and different types of buildings within the development community. This plan will be provided to government entities for permitting. What is this set of specifications called?
What is the most important factor to consider when upgrading the Building Management System (BMS)?
Following a workplace accident, what is the MOST appropriate risk management action for a facility manager?
A facility manager provides integrated facility services for a client with multiple mixed-use sites. This includes all services except the client's core business. The annual business review of the services provided identifies dissatisfaction with comfort levels at two of the sites, including the data center building. To improve the service effectively, the client will need to make an extensive capital equipment investment not previously contemplated. What is the BEST way to communicate the HVAC issue to your client?
What is the purpose of a punch-list (defects list) walk-through in construction?
How can the building information model (BIM) be used for emergency preparedness?
What is one of the perspectives used by an organization when developing a balanced scorecard?
When managing quality, what are Key Performance Indicators (KPIs) based on?
During contractor evaluation, you discover their incident rate is below the industry average. What does this indicate?
What process assesses physical entry points and specific business activities to determine who should be authorized to enter specific areas and the type of security system to use?
What is your role as a Facility Manager in developing an emergency preparedness plan that ensures organizational success?
What is MOST important when creating a facility culture of safety and security?
Your organization is considering relocating from leased building #1 into leased building #2. Leased building #1 is 55,000 sq. ft. costing $1,100,000 annually. Leased building #2 is 50,000 sq. ft. costing $1,100,000 annually. Building #1 can house 500 people and building #2 can house 580 people. Your company's benchmark is $2,000.00 per person per year for leased space. Which building has a lower cost per sq. ft.?
The finance director has asked the facility manager to prepare a financial analysis comparing two alternatives for roofing system replacements. Each option has a different first cost, annual maintenance, and expected useful life. Which capital investment analysis technique would best consider the time value of money in the comparison?
Before you can move people into a new leased space, you will need a certificate of occupancy. What system must be examined to obtain a certificate of occupancy?
A current tenant is questioning the charges from an annual reconciliation of common area and operating expenses, as allowed by their lease. What is the strongest business practice for making sure your accounting practices are sound?
When a facility manager initiates an office relocation project, which item is completed first?
You provide integrated facility services for a client with multiple mixed-use sites. This includes all services except the client's core business. Your annual business review includes identifying the most cost-effective and productive ways to meet your client's needs. What is an effective way to track your client's needs?
What is the most important strategic issue in the relationship between facility requirements and organizational requirements?
What approach should be taken to accommodate sustainability and customer concerns about installing flow restrictors?
A company has decided to establish a long-range strategic facility technology plan. What is the first step in determining the future technology needs of the company?
What method is used for recording a facility's characteristics, such as utility use and waste stream, to measure and monitor processes in place?
What tool can be used to help determine whether a specific change strategy will produce promised results?
What is a way for facility managers to promote sustainability in the workspace?
A facility manager is on a project team and needs a list of qualified potential contractors. What is the first document that the facility manager should send to the potential contractors?
A research lab is moving into a newly-leased facility. Their last move was three years ago. They most recently shared a building with other functions, and the facility manager needs to determine whether they have any special facility requirements. How can the facility manager best identify any special needs?
Recently, an organization has flattened its structure versus that of a typical pyramid structure. As part of the restructure, the existing office building will be renovated. What type of design elements should a facility manager consider in the renovation?
What factors are included in the SMART approach to developing key performance indicators?
What mechanism should be used to evaluate the work of an outsourced property management contract?
What advantages can you gain by capturing and applying lessons learned in a multi-phased project?
A new hire has been provided with new uniforms and a $150 stipend for work boots. Within the first month, the employee gives a two-week notice. What actions should the manager take?
Office standards have been revised to reduce the overall square footage. Certain levels of management will receive more space, but the majority will see a significant reduction. The facility manager is tasked with presenting the information to management. Which is the BEST form of communication to deliver the information?