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Certified Data Center Facilities Operations Manager Question and Answers

Certified Data Center Facilities Operations Manager

Last Update Nov 30, 2025
Total Questions : 60

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Questions 1

Who is accountable for the outcome of a project?

Options:

A.  

The project manager

B.  

The user/customer

C.  

The business

D.  

The supplier

Discussion 0
Questions 2

Data center operators complain about receiving too many non-alarm conditions.

What is the best response?

Options:

A.  

Retrain staff on how to monitor the data center equipment

B.  

Conduct a review of alarm information

C.  

Instruct data center operators to ignore the non-alarm notifications

D.  

Upgrade the monitoring system software to the latest version

Discussion 0
Questions 3

Welding works need to be conducted.

Is a Permit to Work (PTW) required and if so, what type of PTW?

Options:

A.  

Welding is covered under standard maintenance work, a PTW is not required

B.  

A PTW is required for energy work

C.  

A PTW is required for cold work

D.  

A PTW is required for hot work

Discussion 0
Questions 4

Training programs need to be selected.

Of the below, which is the first activity to start with?

Options:

A.  

Create inventory of the services in the service catalog

B.  

Contact training providers requesting for brochures

C.  

Review the skills matrix

D.  

Compare prices of various training programs

Discussion 0
Questions 5

What is equipment life cycle management?

Options:

A.  

The process to determine what the technical lifetime of the equipment is

B.  

Equipment life cycle management is only used as input for the budgeting process in financial management

C.  

The process to determine what the economic lifetime of the equipment is

D.  

The process to ensure that all the physical facilities and supporting equipment is fit for their intended purpose on a continuous basis

Discussion 0
Questions 6

Of the below, which can be used to optimize succession planning?

Options:

A.  

Career development program

B.  

Disciplinary program

C.  

Relationship with manager

D.  

External recruitment

Discussion 0
Questions 7

Which types of maintenance service offerings are commonly offered by vendors?

Options:

A.  

Silver, Gold, Platinum

B.  

Basic, Premium, Premium +

C.  

Basic, Normal, Comprehensive

D.  

Time & Material, Basic, Comprehensive

Discussion 0
Questions 8

What is the outcome of a risk evaluation process?

Options:

A.  

The decision whether risk treatment needs to take place

B.  

The report advising the board of management to accept all identified risks

C.  

The list of all identified risks

D.  

The required budget treating the data center risk

Discussion 0
Questions 9

A recent cooling equipment failure resulted in a sudden shutdown of IT systems. Although the service provider was quickly on-site, it eventually took more than 12 hours for the cooling equipment to be repaired. Management wants to prevent this from happening again.

What is the best response?

Options:

A.  

Upgrade to a Time & Material contract

B.  

Upgrade to a basic contract

C.  

Upgrade to a comprehensive contract

D.  

Upgrade to an exclusive contract

Discussion 0
Questions 10

During what project phase do you need to start involving the stakeholders?

Options:

A.  

Initiating the project

B.  

Planning the project

C.  

Executing the project

D.  

Monitoring and control the project

Discussion 0
Questions 11

The organization plans for implementing an information security management system (ISMS).

By doing so, what is the main objective?

Options:

A.  

Preservation of an organizations’ financial and organizational records

B.  

Preservation of confidentiality and format of organizational assets

C.  

Preservation of confidentiality, integrity and availability of organizational assets

D.  

Preservation of customer agreements and records

Discussion 0
Questions 12

A new Service Level Agreement is being proposed for which the data center operations manager must give her approval.

Which document – or information – will she consider consulting first?

Options:

A.  

Training program overview

B.  

Job descriptions

C.  

Skills matrix

D.  

Resumes of staff

Discussion 0
Questions 13

When creating a compliance document register, which categories should at least be included?

Options:

A.  

Legal and service

B.  

Marketing and budget

C.  

Staffing and training

D.  

Training and business culture

Discussion 0
Questions 14

Maintenance needs to be outsourced; management demands a contract option with the lowest risk possible.

Which is the best option to choose?

Options:

A.  

Basic/standard/non-comprehensive

B.  

Time and Material

C.  

Comprehensive

D.  

Exclusive

Discussion 0
Questions 15

Key Performance Objectives (KPOs) need to be defined.

What is a suitable time period for KPOs?

Options:

A.  

Only weekly

B.  

Only monthly

C.  

Only yearly

D.  

Weekly, monthly and yearly

Discussion 0
Questions 16

The organization is preparing for business continuity.

Due to the current economic situation, management wants to spend as little money as possible on an alternative facility.

Which option should you propose?

Options:

A.  

Co-location

B.  

Company owned

C.  

Government owned

D.  

DR provider

Discussion 0
Questions 17

Customers of the data center want to know how much of the data center's power comes from renewable sources.

What should the data center service provider do to respond to these requests?

Options:

A.  

Request the power company to provide an estimate

B.  

Inform the customer that it is not possible to exactly determine how the power is generated

C.  

Ignore the request since the source of power generation is not part of the SLA

D.  

Implement the Renewable Energy Factor (REF) and report accordingly

Discussion 0
Questions 18

What is defined by the Recovery Time Objective (RTO)?

Options:

A.  

The time within which the impacts of not resuming activities would become unacceptable to the organization

B.  

The minimum level of service required to be operational again

C.  

The maximum age of the data to be restored in case of a disaster

D.  

The prioritized timeframes for resuming disrupted activities at a specified minimum acceptable capacity

Discussion 0