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Certified Data Center Facilities Operations Manager Question and Answers

Certified Data Center Facilities Operations Manager

Last Update Jan 14, 2026
Total Questions : 60

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Questions 1

Who is accountable for the outcome of a project?

Options:

A.  

The project manager

B.  

The user/customer

C.  

The business

D.  

The supplier

Discussion 0
Questions 2

What is the formula to calculate the PUE of a Data Center?

Options:

A.  

PUE = UPS input power / UPS output power

B.  

PUE = VA * PF

C.  

PUE = Total facility power / Total IT equipment power

D.  

PUE = Total generator capacity / total battery capacity

Discussion 0
Questions 3

Customers of the data center want to know how much of the data center's power comes from renewable sources.

What should the data center service provider do to respond to these requests?

Options:

A.  

Request the power company to provide an estimate

B.  

Inform the customer that it is not possible to exactly determine how the power is generated

C.  

Ignore the request since the source of power generation is not part of the SLA

D.  

Implement the Renewable Energy Factor (REF) and report accordingly

Discussion 0
Questions 4

Management wants to receive a monthly report on data center cost breakdown per business unit without transferring the actual cost to the users.

Which model should you apply?

Options:

A.  

Chargeback

B.  

Show back

C.  

Setback

D.  

Pay back

Discussion 0
Questions 5

When creating a compliance document register, which categories should at least be included?

Options:

A.  

Legal and service

B.  

Marketing and budget

C.  

Staffing and training

D.  

Training and business culture

Discussion 0
Questions 6

A new Service Level Agreement is being proposed for which the data center operations manager must give her approval.

Which document – or information – will she consider consulting first?

Options:

A.  

Training program overview

B.  

Job descriptions

C.  

Skills matrix

D.  

Resumes of staff

Discussion 0
Questions 7

Key Performance Objectives (KPOs) need to be defined.

What is a suitable time period for KPOs?

Options:

A.  

Only weekly

B.  

Only monthly

C.  

Only yearly

D.  

Weekly, monthly and yearly

Discussion 0
Questions 8

During what project phase do you need to start involving the stakeholders?

Options:

A.  

Initiating the project

B.  

Planning the project

C.  

Executing the project

D.  

Monitoring and control the project

Discussion 0
Questions 9

Which, of the items below, is not part of operational cost (OPEX)?

Options:

A.  

Cost of staffing

B.  

Replacing the fans and belts of an air-conditioner

C.  

Acquisition of real estate

D.  

Annual software license fees

Discussion 0
Questions 10

During inventory of assets it is identified that a number of items are in a different location compared to what is indicated on the inventory list.

What is the most likely root cause of this?

Options:

A.  

Lack of staff training

B.  

Lack of procedures

C.  

Lack of asset management database capabilities

D.  

Lack of finance

Discussion 0
Questions 11

Several data center services in the service catalog charge the customer on the actual usage of those services.

What chargeback model is applied?

Options:

A.  

Service Based Pricing (SBP)

B.  

Negotiated Flat Rate (NFR)

C.  

Tiered Flat Rate (TFR)

D.  

Measured Resource Usage (MRU)

Discussion 0
Questions 12

According to the World Economic Forum, which of the below is the largest global risk of the next decade?

Options:

A.  

Global climate change

B.  

Air quality in large cities

C.  

Earthquakes

D.  

Water scarcity

Discussion 0
Questions 13

The organization plans for implementing an information security management system (ISMS).

By doing so, what is the main objective?

Options:

A.  

Preservation of an organizations’ financial and organizational records

B.  

Preservation of confidentiality and format of organizational assets

C.  

Preservation of confidentiality, integrity and availability of organizational assets

D.  

Preservation of customer agreements and records

Discussion 0
Questions 14

Out of the below, which one is not part of the needs analysis?

Options:

A.  

Business requirements

B.  

Physical infrastructure requirements

C.  

Commercial requirements

D.  

Legal requirements

Discussion 0
Questions 15

What is the outcome of a risk evaluation process?

Options:

A.  

The decision whether risk treatment needs to take place

B.  

The report advising the board of management to accept all identified risks

C.  

The list of all identified risks

D.  

The required budget treating the data center risk

Discussion 0
Questions 16

What is the purpose of a weight factor in a Request for Proposal (RFP) evaluation matrix?

Options:

A.  

To control the prices of the various offerings received

B.  

To reflect the importance of the selection criteria

C.  

To allow for full negotiation once vendors are shortlisted

D.  

To provide an overview of the number of employees working for the vendor

Discussion 0
Questions 17

The data center is conducting a needs analysis.

Which of the below is an activity of the needs analysis?

Options:

A.  

Identifying the operating hours for the service

B.  

Identifying the current usage for power and cooling

C.  

Identifying the required headcount to operate the service

D.  

Identifying monitoring requirements

Discussion 0
Questions 18

A recent cooling equipment failure resulted in a sudden shutdown of IT systems. Although the service provider was quickly on-site, it eventually took more than 12 hours for the cooling equipment to be repaired. Management wants to prevent this from happening again.

What is the best response?

Options:

A.  

Upgrade to a Time & Material contract

B.  

Upgrade to a basic contract

C.  

Upgrade to a comprehensive contract

D.  

Upgrade to an exclusive contract

Discussion 0