Certified Change Management Professional
Last Update Nov 14, 2025
Total Questions : 150
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You are a change management practitioner that has developed the measurement and benefit realization strategy for a new change project. You then proceed to develop a strategy to embed the change. What is an input to your strategy?
What is an example of a tangible indicator that is used to evaluate the effects of learning?
What process determines the size, scope, timing and complexity of the change effort?
What is the best answer to a question asked during a board presentation about what benefit change management brings?
What best describes when leaders recognize the people side of change and visibly participate with stakeholders throughout the project?
What is the key factor to consider when assessing the organizational readiness for a change?
Which risk would make it difficult for an employee to understand what is changing, how it benefits the organization, and how it will affect her daily job?
As the change manager on a large IT project, what is the purpose of identifying effective sponsors for the IT change effort?
What approach would you take to ensure an individual’s engagement on a change effort?
As a project change lead, where would you document the activities designed to address the outcomes of the stakeholder analysis?
What can be done to avoid duplication of efforts and to increase stakeholder awareness when a change manager joins a project?
What document explains the current opportunity, risks or consequences and benefits of a change?
In which stage of the project timeline should integration of change management and project management plans be considered?
What does the change management lead need to do to sustain sponsor engagement?
Linking rewards and recognition required by a change initiative is a component of which strategy?
Which section of the change management plan stresses how the change will become the organization’s normal functioning?
After communication meetings with all employees impacted by a change initiative, the feedback was that many of them do not understand the reasons for this change. Which part of the communications strategy is most likely to be revised to achieve desired outcome of change communication?
What deliverables are relevant to develop a clear vision of the future state?
During a program-planning meeting, a team participant suggests that all communications to the business be contained within a standard weekly email delivered at the same time using a standardized format. What reasons could the change lead use for ignoring this suggestion?
As the change lead for a new sanitation project in Nigeria, you are defining success criteria as well as measures to monitor if the implemented change is achieving its expected benefits. What are you developing?
What document ensures that those who can positively affect the overall change success are highly engaged in the change effort?
What element included in a stakeholder engagement plan ensures that the plan meets the intended outcomes?
What is the most significant indicator of an effective communications plan?
Sponsors play a critical role for change success. Which of the following statements best defines sponsorship?
During the execution phase, what can a change manager do to ensure the most effective use of people?
After a change is complete, what is the best strategy to use with formal and informal networks of change agents to ensure the long-term sustainability of the change?
When executing the change management plan, it is possible that the initial financial forecasting of budget and resources may change. What are the key measures the change lead should take to ensure senior stakeholders are kept informed?
You are the communication change lead developing the communications strategy for a new change initiative. What would you choose as an input when you plan your communications strategy?
What document should provide guidance and best practices for future change initiatives?
As part of an ongoing review of a major change effort, key stakeholder feedback indicated many were unaware of the role they needed to play and the desired new behaviors that were needed to achieve successful implementation of the change. What is the possible explanation for this discrepancy or gap in understanding?
Stakeholder analysis, change readiness assessments and the change characteristics indicate a high risk in your project. What would you include in your risk mitigation plan?
What key challenges can organizational culture create in relation to implementing change?
As a change manager you identify and leverage employees who can positively affect the overall success of the change. What strategy document is the likely output of this task?
When talking about the change management resource plan, which of the following is true?
For a small restaurant that recently doubled in size, what factor would be the most likely to limit the organizational capacity for a change to a new IT system?
Which change management topics should the change manager review during sponsor coaching?
As a mature company in a heavily regulated industry, what is one of the factors that could limit the organizational capacity to change IT systems?
TESTED 14 Nov 2025
