A large online retailer is introducing new technology to upgrade its aging ordering process. The business analyst (BA) has drawn a stakeholder matrix showing information on how to engage with the stakeholders throughout the project.

Using the stakeholder matrix as a guide, how should the BA engage the suppliers?

A business analyst (BA) is supporting an organization in its product launch. The BA wants to identify assumptions about the benefits resulting from the new product. What does identifying assumptions help the BA manage?

A business analyst (BA) is determining the current state as part of a new project. What is an internal enterprise asset that the BA must include in the analysis?

An organization's Business Analysis Center of Excellence (BACoE) has deployed several business analysts (BAs) to provide business analysis to a cross-functional initiative. After the first phase of the project, the BACoE seeks to determine the effectiveness of the business analysis work. Which of the following techniques could be used to elicit feedback from all affected stakeholders?

A business analyst (BA) creates the following diagram as part of current state analysis activities.

What does a diagram of this type help users to understand?

A business analyst (BA) needs to make sure that the business analysis information is securely stored and accessible to stakeholders. Which element helps in achieving that goal?

A business analyst (BA) is working on a project that follows incremental and iterative approaches. The BA and the stakeholders have shortlisted several user stories to be considered in the project scope. Which of the following methods would enable them to arrive at a common understanding on delivering value in the product and ranking the stories?

A project's business requirements require that the new solution reduce the labor costs currently attributed to performing end of month accounting procedures. Currently the company routinely must pay overtime to meet the deadline. The business analyst (BA) has been documenting the process and wants to ensure that the approach to the process design is feasible for the staff who perform the end of month procedures. Which of the following stakeholders will provide this verification?

A global organization is implementing a new Knowledge Management System and communication to the different regions has been informal. The approach is to convert the few remaining regions iteratively. The team has experienced variances at this point but feels confident in these final conversions. How should the business analyst (BA) communicate the information?

A business analyst (BA) needs approval for the requirements which were elicited, collated, and verified by a peer. The BA needs to understand the approval process and appropriatestakeholders who have the authority to approve the requirements. Which of the following artifacts contains this information?

Performance measures have been collected and analyzed by a business analyst (BA) to evaluate a solution that was launched a few years ago; however, the performance measures do not indicate whether or not the solution is contributing to the desired value. What is the recommended next step?

A system owner calls the project team to inquire about a recent change in one of the requirements, and insists that the change was never requested. What should the project team do to investigate the issue?

A business analyst (BA) is planning the requirements attributes. The BA received a long list of requirements that must be implemented in different phases. Which requirements attribute can the BA include to allocate the requirements to the proper phase?

A business analyst (BA) is defining a stakeholder approval approach for the requirement deliverables. The project involves implementing new government regulatory requirements with significant risk to the organization in case of non-compliance. According to the BABOK ® GUIDE, what will the BA need to do?

A business analyst (BA) is assessing risks on a project addressing the implementation of a new web portal. Which of the following would the BA classify as a project risk?

A business analyst (BA) is in the process of eliciting requirements. It has been determined that not all requirements can be implemented by the project deadline due to complexity. What must the BA do to ensure maximum benefit for the stakeholders?

An organization prefers to execute projects using an adaptive approach. However, the new project is much more complex than previously executed projects. What will the business analyst (BA) recommend?

A client wants to rehire a business analysis consulting firm for another project. The assigned business analyst (BA) developed a good rapport with the stakeholders, but delivered documents that contained lots of technical jargon that the client could not fully understand. Based on the feedback, the consulting company should:

A business analyst (BA) has been asked to develop a plan to complete the associated business analysis activities for a project in which an organization is switching from a manual to an automated process for receiving payments. As the final step in developing the plan, which technique will the BA use?

A business analyst (BA) is preparing the elicitation activity plan for a project. How will understanding the elicitation scope assist the BA with the elicitation activity?

A business analyst (BA) is creating a business process model (BPM) showing how the organization will handle errors reported on its website. The BA held a workshop with stakeholders about how the process might work. The BA was also given an instruction manual about a similar error-handling situation, but was advised that some minor aspects are not applicable to the new process. How can the BA use the manual?

A business analyst (BA) is reviewing the elicitation results of several workshops in order to decide which technique to use to model the requirements. The elicitation identified user roles needed in a future solution, the functionality needed by each of these roles, and how the desired interaction with the solution should look.

Which technique allows the BA to model this type of information?

A business analyst (BA) needs to obtain agreement on and approval of requirements for a software solution. In order for this task to proceed, what does the BA need to understand?

A business analyst (BA) is verifying requirements for a software solution. The BA needs to confirm that items determined to be important are included in the final requirements deliverable. Which of the following will help the BA complete this task?

Two business analysts (BAs) are working on a requirement elicitation activity. One BA comes across a checklist that contains stakeholder details such as who are involved, location, group dynamics that are to be considered before beginning the elicitation activity and seeks a clarification from the second BA. The other BA explains that these details, along with several other items mentioned in the checklist, are required to:

A business analyst (BA) identifies a design option that enhances the performance of the business by automating repetitive tasks that require multiple staff touchpoints to complete a single task. Which type of improvement opportunity is identified by the BA?

A business analyst (BA) is informing stakeholders about the importance of quality when eliciting requirements. What characteristic describes a quality requirement?

One of the tasks that the business analyst (BA) needs to complete is to maintain the requirements. As much as the BA values and sees the benefits of maintaining the requirements, the project manager (PM) does not see the same. In order to help the PM understand the value of this task, which following benefit of maintaining the requirements should the BA communicate to the PM?

The business analysis (BA) team is evaluating a new commercial off-the-shelf (COTS) application that will be implemented in the coming months. The company has over 20 legacy systems deployed. The Chief Information Officer (CIO) is worried about the need for integration and that some key linkages are missing.

What is the BA team evaluating?

Performance measures have been collected and analyzed by a business analyst (BA) to evaluate a solution that was launched a few years ago; however, the performance measures do not indicatewhether or not the solution is contributing to the desired value. What is the recommended next step?

A project manager (PM) is planning the project timelines along with a business analyst (BA), and they come across the task of requirement allocation. The PM wants to know what the dependencies are before the requirement allocation task is initiated and seeks the BA's advice. Which of the following is a dependency that the BA will highlight as a prerequisite for requirement allocation?

A business analyst (BA) is preparing for a requirements review with a group of stakeholders. The BA must determine how best to model the requirements for the review. Which of the following guidelines and tools will the BA use?

A long-established company selling ice cream is entering its crucial sales period leading up to summer. Based on the company's risk tolerance, a business analyst (BA) has advised against replacing the most popular flavors with new untested flavors. What is the company's attitude toward risk, as assessed by the BA?

The Chief Information Officer (CIO) of a large financial services firm with many technology applications was formally reviewing all ongoing projects and noticed that the requirements were complex and difficult to follow. The CIO asks the business analyst (BA) what would improve the stakeholder's ability to understand the requirements. Which of the following will improve the requirements quality?

A business analyst (BA) is preparing the elicitation activity plan for a project. How will understanding the elicitation assist the BA with the elicitation activity?

A project is being initiated to create new financial reports for the accounting department, and the accountants have a wide range of views as to what would serve them best. What should the business analyst (BA) do to develop the correct set of requirements?

A business analyst (BA) is negotiating and resolving conflict with stakeholders to ensure they participate in the required BA activities. Which element of stakeholder management is the BA performing?

A business analyst (BA) has identified the impacts and resolution for a proposed change. Based on the Responsible, Accountable, Consulted, Informed (RACI) matrix, who must approve the change before it is implemented?

A business analyst (BA) has discovered an old checklist prepared for another initiative, which includes the following characteristics:Complete, Feasible, Unambiguous, Testable. What is the purpose of this checklist?

The human resources department of an organization needs a new report. The business analyst (BA) assigned to this effort has scheduled a requirements workshop with the users. Users from the legal department have also been invited to the workshop. As the BA sets up the workshop, what can be done in advance to ensure a productive and focused workshop?

A recent survey shows that a newly implemented system has features that the users have never used. Upon reviewing the survey report, the Chief Executive Officer (CEO) highlighted that the company must avoid future implementations with functionality that does not provide any business value. What must the business analyst (BA) do to ensure future requirements meet a business need?

A business analyst (BA) is given an additional requirement near the end of the development phase that needs to be incorporated into the system as part of the same release. In this situation, the first activity the BA performs to understand the effect of the proposed change is to:

An organization has identified a market opportunity that could result in significant business gains. A business analyst (BA) is asked to assist in building the new business model. The BA begins by analyzing the current state. What input is critical to the current state analysis?

A business analyst (BA) is working on a data-centric IT project. The business stakeholders develop the content but do not understand the technical aspects, while the IT team believes that there is no need to understand the business issues. Which deliverable will facilitate understanding between IT and the business stakeholders?

A business analyst (BA) is proposing design options and a number of opportunities are occurring that need to be understood further. One particular opportunity will prevent different stakeholders from performing the same function in distinctly different ways. What type of opportunity is this?

A business analyst (BA) is working on a project that has a release date that cannot be changed. The BA engaged with stakeholders and completed the business requirements elicitation task. Upon review with the rest of the project team, it is determined that not all requirements can be implemented by the set deadline. What must the BA do to ensure maximum business value?

A business analyst (BA) has structured information so it is easy to find, does not conflict with other information, and is not duplicated unnecessarily. Which additional factor does the BA need to take into account when deciding how to structure the information?

A business analyst (BA) has elicited the following requirement: "The solution must ensure the portal response times are under 2 seconds." What requirement classification schema does this requirement belong to?

The Chief Executive Officer (CEO) of a company presents a new corporate strategy that will introduce a new system to the organization. The CEO has expressed a concern about the impact to the staff once the strategy has been implemented. What must the business analyst (BA) do to address concerns of the CEO?

Stakeholder requirements were approved for a business process reengineering initiative along with the creation of a roadmap.

Due to market conditions, the product roadmap is modified to move the default process to the next iteration. What should the business analyst (BA) modify in the stakeholder requirements?

Requirement attribute values

Requirement description

Requirement performance measures

A business analyst (BA) decided to capture requirements by inviting all the stakeholders to meet at an office location. After invitations were sent, it turned out that not everyone could attend this meeting because of their individual dispersed locations.

Which of the following does the BA need to adjust to handle this situation?

Stakeholders initially agreed to an implementation schedule for a set of reports based on the value to business users. The development team provided a detailed estimate of the time required to develop each report based on the business requirements. What should the business analyst (BA) and the stakeholders do with the estimates?

A business analyst (BA) has developed requirements for a project containing sensitive information. The requirements were approved, and the solution was implemented. What should the BA do to ensure these requirements are maintained for future reference?

Before selecting a design solution, a company wants to ensure that stakeholder, solution, and transition requirements align with the business requirements and also that the design satisfies the requirements. What process is the business analyst (BA) completing?

The business analyst (BA) has an item logged in the action items register requiring the verification of forthcoming legislation in the next three months that might impact the proposed architecture. What should the BA do next?

Stakeholder requirements were approved for a business process reengineering initiative along with the creation of a roadmap. Due to market conditions, the product roadmap is modified to move the default process to the next iteration. What should the business analyst (BA) update in the stakeholder requirements?

A newly implemented personal loan financing system has been in operation for one month. The business objective is to reduce the loan processing time from 11 days to 3 days, but it is currently occurring in 4.5 days. What must the business analyst (BA) do next?

A domain subject matter expert (SME) describes a scenario to the business analyst (BA) that may need to be considered for an impending change. The BA and domain SME sketch out the process model for this exception scenario for consideration. What action does the BA take?

A business analyst (BA) is assigned a new project and is beginning to prepare for elicitation. Which task must the BA complete before preparation of the elicitation process can begin?

A key stakeholder has requested an extensive range of performance measures for a replacement workflow system. A business analyst (BA) has decided to work closely with the stakeholder to validate the performance measures requested. The BA will be ensuring that the performance measures:

A business analyst (BA) is logging end-user concerns and resolving these on a priority basis as mandated by the government. This project is a simple application, with no major strategic or financial impact on the organization. The BA strongly enforced end-to-end requirement traceability for this project. Why would the BA recommend this traceability approach?

A business analyst (BA) is facilitating a meeting with subject matter experts (SMEs) in which the SMEs are answering questions about the major business processes and associated activities the business performs. The BA will create a deliverable from this discussion that will assist in defining scope. What technique is the BA using?

After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?

A business analyst (BA) conducted a requirements elicitation session with project stakeholders and communicated the results. The project sponsor expressed concern with certain requirements that address the federal government legislation. What must the BA do to address the concern of the project sponsor?

A company has bought a customizable software product, and the vendor's business analyst (BA) is visiting the company's office to perform a requirements assessment. The business sponsor expresses an interest in improving a specific process that is in scope. What should the BA do?

A business analyst (BA) has been tasked with examining and analyzing the relationship between a set of requirements by verifying that they are unambiguous. What will the BA be looking for?

A business analyst (BA) decided to capture requirements by inviting all the stakeholders to meet at an office location. After invitations were sent, it turned out that not everyone could attend this meeting because of their individual dispersed locations. Which of the following does the BA need to adjust to handle this situation?

A business analyst (BA) is tasked with developing requirements that can be implemented by the development team iteratively. Which characteristic should the requirements exhibit?

A business analyst (BA) is examining the relationships between elicited requirements on a project. What quality criteria must be satisfied when the BA is defining requirements relationships?

A new contract requires a thorough level of documentation to be developed and maintained with planned phases of reviews and authorized sign offs. Which approach fits this contract?

An organization's Business Analysis Center of Excellence (BACoE) has deployed several business analysts (BAs) to provide business analysis to a cross-functional initiative. After the first phase of the project, the BACoE seeks to determine the effectiveness of the businessanalysis work. Which of the following techniques could be used to elicit feedback from all affected stakeholders?

A business analyst (BA) has been asked to develop a plan to complete the associated business analysis activities for a project in which an organization is switching from a manual to an automated process for receiving payments. As the final step in developing the plan, which technique will the BA use?

A business analyst (BA) is working on a project involving the purchase of a commercial off-the-shelf (COTS) product. All internal risks have been identified and assessed. What is the BA's next course of action?

An organization has two different solutions to grow its business. One project is worth $375,000 to the organization. The second project is worth $565,000 to the business. The organization can only do one of the projects and elects to do the second project for $565,000. What is the opportunity cost of this decision?

If you're a business analyst and using an event-based elicitation task, such as a requirements workshop, what can be considered as essential to establish with the participants?

There are four methods to generate the business need in an organization. Which approach is described as the need to achieve a strategic goal?

A business analyst (BA) has determined that “Product Box”, a collaboration game, will provide a fun way to engage the stakeholders when working on prioritizing the list of features. What should the BA do?

You are the business analyst for your organization. Your current project is using a plan-driven approach for the requirements, business analysis, and monitoring. Which one of the following statements best describes the plan-driven approach to business analysis planning and monitoring?

A business analyst (BA) has completed an impact analysis of a proposed change, gained approval for the change, and has updated the requirements. The project sponsor wants to be updated with an overview of the results. How should the BA communicate the results?

A business analyst wants to use benchmarking, but the project manager recommends against the approach. There are, as the project manager points out, several disadvantages to benchmarking. Which one of the following is not a disadvantage to benchmarking?

All of the following statements are true regarding a brainstorming session during requirements elicitation except for which one?

Complete this sentence in regard to the level of abstraction. Requirements need to sayneeds to be done, notto do it.

A business analyst in her organization has identified all of the terminology of the solution, the acronyms the organization will use, and the nomenclature of her department where the endeavor will take place. Where should all of this information actually be stored?

Henry is meeting with Janet, the business analyst of the organization. They are discussing an opportunity to create a new service their company can provide, though the startup of the service would take time and an investment. Henry wants Janet to explore the possibility of this new venture. What activity is Henry asking Janet to complete?

Which of the following approaches describes the project management approach of refining requirements and project scope?

In order to plan business analysis activities, you will need four inputs. Which one of the following inputs is not valid for this task?

A project team needs to maintain the traceability of requirements for a software system. Due to the large number of requirements, which of the following methods should the team use?

The Chief Executive Officer (CEO) is concerned about how two client bases are going to be integrated and serviced in the newly formed company after a merger. A project has been initiated to implement a Customer Relationship Management (CRM) system for the new company that will contain the client information from both companies. What must the business analyst (BA) do to address the concerns of the CEO?

The business analyst (BA) is preparing for requirements review with a group of stakeholders. The BA must determine how best to model the requirements for the review. Which of the following guidelines and tools will the BA use?

Business needs do not always originate from the business analyst or from business owners. There are several stakeholders which may identify or contribute to the identification of a business need. Which one of the following stakeholders are most likely to have the most direct awareness of problems that could lead to a business need?

Which of the following is the prime purpose of the Manage Stakeholders Expectations process?

According to 'A Guide to the Business Analysis Body of Knowledge', the two most common data models are the entity-relationship diagram and what other model?

Which one of the following is not an event-based elicitation technique?

A business analyst has determined that a project should be worth $2,750,000 in four years if her company decides to pursue the project. Assuming the rate of return on the investment is six percent, what is the minimum amount of funds the organization should invest in this project?

Shelly is the business analyst for her organization and she's working with Thomas to review the business requirements. They are discussing the identified requirements, how the requirements will transition to the operations, and the longevity of the solution. Thomas is concerned that theidentified requirements may not map to the desired future state of the organization. What business analysis task is Shelly facilitating in this scenario?

When do change requests generally increase in a project?

As a business analyst, you should work to identify opportunities to improve the operations of your organization. Which one of the following improvement opportunities aims to improve the experience of the customer?

Karen is the business analyst for her organization and she's reviewing the tasks within her endeavor. Several of the tasks have the characteristic that the activity will be completed with theproject stakeholders, consultants, and business analyst, though this hasn't yet been approved. What is this condition of believing some things to be true about an activity without proving the validity of the belief called?

You are the business analyst for your organization. You are currently identifying opportunities for a customer to improve their business processes. The customer wants to streamline their business efforts either through new technologies, better processes, or a combination of both. The customer demands, however, that the solution should not cost more than $300,000 to implement and support for one year. What does the $300,000 represent?

What condition of the requirements must be fulfilled in order to use the matrix documentation approach to specify and model requirements?

Which technique in organizing requirements is best described as showing the concepts and relationships relevant to the solution or business domain?

You are the business analyst for your organization. You're creating a document that states the business need, identifies the key stakeholders, and defines the positive impact the solution will bring to the organization and stakeholders. What document are you creating?

What type of requirements elicitation technique is the Delphi Technique?

In a change-driven environment, what's more important than formal communications in regard to effective requirements management?

What type of analysis can a business analyst perform to understand the functions of stakeholders, the location of stakeholders, the tasks stakeholders complete, and the stakeholders' concerns about the solution?

You are a business analyst for your organization and you're working with the stakeholders to identify the primary inputs to the business analysis approach. Which of the following will help determine whether a plan- driven or change-driven approach is appropriate?

Each correct answer represents a complete solution.

What should an organization do if the business analyst has determined that the existing capabilities are inadequate to seize an opportunity?

Henry and Fred are working together on business analysis duties for the implementation of new software. Henry, the business analyst, tells Fred that they should take the current measurement of productivity, and then measure again after the solution has been implemented. This benchmarking approach will allow Henry and Fred to see the real effect of the solution on the business need. What term is assigned to this measurement?

You are the business analyst for the NHQ Project. You have identified several stakeholders that need different types of information related to the requirements. Which stakeholder would need detailed technical interface requirements?

You are the business analyst for your organization. You are currently working with Steve on the organize requirements process. You and Steve have elected to use the user stories approach for this process. What is the user stories approach for requirements organization?

You are the business analyst for your organization and preparing to plan the business analysis approach. There are three inputs to the business analysis approach. Which one of the following is not an input to this approach?

If a requirement has been satisfied, why is it still considered a requirement?

You are the business analyst for your organization and you're performing the solution assessment process. When you assess a solution, what are you actually looking for?

In order to have high quality in requirements, all of the following characteristics should exist in the requirements except for which one?

You are the business analyst for your organization and you're working with Fran on business analysis processes. Fran is a stakeholder who wants to ensure that your business analysis approach and activities are compatible with the project activities. Of the following, what type of business analysis stakeholder is Fran?

You are the business analyst for your organization. Management has asked you to define and document the requirements of an endeavor so that the requirements may be reused again in the organization. Why would an organization want to re-use requirements?

An organization has selected a solution for a business need and the business analyst has elected to use the time boxing/budgeting technique for requirements prioritization. What is the time boxing/budgeting technique?

You are a business analyst for your organization and you're working with the stakeholders to identify the primary inputs to the business analysis approach. Which one of the following is a primary input to the business analysis approach?

Brian is the business analyst for his organization and he's hosting a brainstorming session. He is facilitating the session with eight stakeholders. Why is it important for Brian to not set a goal for the number of ideas the group should generate in the session?

What is problem tracking?

You are the business analyst for your organization and your requirements for the endeavor have recently been approved. Your organization creates a baseline for the requirements based on the approval of the requirements. What must happen in your business analysis activities if the requirements for your endeavor need to be changed?

A business analyst (BA) is validating requirements and has found that the design cannot be validated to support the requirements. Which of the following is creating this situation?

A business analyst (BA) must model information characteristics across multiple information systems for a project. What type of model captures this information?

A senior business analyst (BA) is tasked with verifying a set of requirements written by a junior BA for a

system. During this exercise, the junior BA will ensure that the requirements exhibit atomic characteristics. The senior BA will be verifying that the requirements:

A business analyst (BA) is compiling information about different approaches that will meet solution

requirements in order to make a recommendation for solution design. To evaluate whether externally available solutions meet the requirements, which of the following will the BA create and distribute?

Verification of requirements on the projects have highlighted an issue regarding misunderstanding of design models among key stakeholders. A major reason cited for the misunderstanding was the technical jargon and models used in the documentation. What must the business analyst (BA) do to improve the understanding?

An organization is engaged in an effort to streamline the online customer experience. The business analyst (BA) prepares a business analysis information package to discuss the changes the customer will experience. Which one of the following tools will assist the BA in this discussion?

The Business Requirements Document (BRD) prepared by the business analyst (BA) was circulated to stakeholders for approval. Some stakeholders objected to the Use Case diagrams and could not understand them. Why would these be included in the document?

Bradley is working with the business analyst Marsha to prioritize requirements for their organization. Marsha insists that the requirements be ranked on the cost-benefits analysis of the relative value to the organization. What type of prioritization approach does Marsha want to use in this scenario?

In preparation for your business analysis examinations, you should be familiar with the tasks to complete requirements management and communication activities. How many tasks are there in the knowledge area of requirements management and communication?

What element of the plan business analysis process affects the business analysis duties that need to be performed?

Robert is the business analyst for his organization and he gathered and documented the requirements for a new solution. The stakeholders agree through informal communications that Robert has successfully captured the needed requirements for the solution. The stakeholders signoff on the requirements. What does the signoff represent to Robert?

Which business analysis task in the requirements management and communication domain is best described as creating and maintaining relationships among business objectives, requirements, team deliverables, and solution components to support business analysis activities?

You are working with several business analysts to determine the solution approach for an identified problem. All of the following techniques are acceptable for identifying the solution approach except for which one?

Beth is the business analyst for her organization and she's creating a data dictionary for her organization. All of the following information should be included in the data dictionary for an endeavor Beth is leading except for which one?

A company wants to increase its market share in the industry and its Board has prioritized capabilities that need to be implemented to achieve the goal. The business requirements for the top priority were signed off and the solution design has been completed. Due to technical constraints, it is not feasible to implement all the requirements at the same time. What must the business analyst (BA) do to deal with this situation?

A business analyst (BA) was asked to send the requirement details to the project manager (PM), director, vice president (VP), and Chief Information Officer (CIO). The BA shares the complete set of requirements to the PM and director, while creating a summarized version for the VP and CIO. Which aspect of requirement specification and modeling was the BA performing?

A survey on a new system was conducted after the chief executive officer (CEO), who is also the project sponsor, expressed concerns about the uptake of the new system. The CEO is neither sure that the concerns are valid nor whether the survey was conclusive about the success of the project. The business analyst (BA) has been tasked to address the concerns expressed by the CEO and evaluate the results of the survey. What must the BA do to determine that the system is performing as intended and address the concerns of the CEO?

After a walk-through of the requirements specification with the business users, the group determines that five requirements are now mandatory due to new government regulations. What should the business analyst (BA) do following the meeting?

Stakeholders must be able to determine the audit and approval history of requirements and designs. Which of the following provides a means to document traceability and change?

A Chief Information Officer (CIO) was discussing a solution approach for a technology project in a meeting where a business analyst (BA) was also present. Stakeholders were discussing advantages and disadvantages of each solution approach. What should be the top priority for the BA in assessing the solution approach?

A business analyst (BA) is examining the relationships between elicited requirements on a project. What quality criteria must be satisfied when the BA is defining requirements relationships?

A business analyst (BA) is managing stakeholder collaboration to ensure positive reactions are capitalized upon. There is uncertainty as to whether the correct stakeholders have been identified. Which technique can be used to correct this situation?

A business analyst (BA) has developed requirements for a project containing sensitive information. The requirements were approved and the solution was implemented. What should the BA do to ensure these requirements are maintained for future reference?

A business analyst (BA) has been hired to validate a project's requirements. A series of meetings with stakeholders have been scheduled to walk through each requirement as it relates to the desired future state of the organization. The desired outcome of this exercise is to ensure that all requirements:

You work as a project manager for SoftTech Inc. You are working with the project stakeholders to begin the qualitative risk analysis process. You will need all of the following as inputs to the qualitative risk analysis process except for which one?

The business analyst (BA) is investigating techniques that would be appropriate for determining how and who uses data across the identified processes. Which technique should the BA select?

The business analysis deliverables went through a formal performance review process. The performance report stated that changes to the business analysis approach must be made in order to maximize the project's chances of success. Who must be consulted regarding these changes before they are implemented in this project?

A business analyst (BA) collected scanned notes, documents, and photos of whiteboards showing the results of a workshop pertaining to an accounting system replacement. What is the BA's next course of action?

A business analyst (BA) is working on a data-centric IT project. The business stakeholders develop the content but do not understand the technical aspects while the IT team believes that there is no need to understand the business issues. Which deliverable will facilitate understanding between IT and the business stakeholders?

A business analyst (BA) has completed multiple workshops involving a number of stakeholders including the project manager however, the elicitation results are inconsistent between the stakeholders. How should the variation in results be resolved?

A recent survey shows that a newly implemented system has features that the users have never used. Upon reviewing the survey report, the Chief Executive Officer (CEO) highlighted that the company must avoid future implementations with functionality that does not provide any business value. What must the business analyst (BA) do to ensure future requirements meet a business need?

A general insurance company wants to enter a new segment that has the potential for high profit and little competition. The business analyst (BA) was asked to prepare a presentation for key stakeholders to show how the new segment will deliver value for stakeholders. Which of the following is best suited for this purpose?

A business analyst (BA) is working on a project that has a number of stakeholder conflicts and issues. The BA is finding it difficult to resolve the conflicts and issues effectively. What should the BA do to prevent a similar situation in the future?

A business analyst (BA) has elicited non-functional information for a system's replacement. In reviewing the elicitation results, the BA finds the number of concurrent users is a large portion of the target user group, which seems high. How should the BA proceed?

While planning the prioritization approach for an upgrade to a legal property application, the business analyst (BA) needs to check the organization's business policies prior to identifying the stakeholders to participate in the prioritization process. The business policies will help the BA because they:

A business owner has identified a high priority requirement that needs to be implemented immediately. The project manager has asked the business analyst (BA) to perform an impact analysis of this change. Which factor will the BA need to consider?

The director of a furniture store manages a group of skilled carpenters who make furniture from locally available materials. The director decides to automate its inventory processes so that carpenters can place orders for raw materials themselves. A business analyst (BA) is engaged to define the requirements and propose options for commercial off-the-shelf (COTS) inventory management solutions. After meeting with the director, the BA needs to schedule a workshop with the carpenters to:

The product backlog refinement meeting for a project is complete but two stakeholders do not agree on the priority of several product backlog items. What should the business analyst (BA) do to help move the project forward?

A business analyst (BA) has spent the week conducting work sessions with a project's key stakeholders. Together, they have been reviewing user requirements and high-level design flowcharts to ensure that they have been correctly defined and documented. Which of the following describes the purpose of their work?

A project is initiated to create new financial reports for the accounting department, and the accountants have a wide range of views as to what would serve them best. What should the business analyst (BA) do to develop the correct set of requirements?

A business analyst (BA) is defining relationships between business requirements and solution components. Which guideline will the BA use to accomplish this?

An organization's board of directors has funded a new mobile application to support external customers. The business case was developed with emphasis on objectives to broaden the organization's brand and increase customer engagement. The business analyst (BA) is reviewing a group of user stories with the product owner. One of these user stories is: "As a customer service representative, I need to enter my time on the mobile application so that I can leave work to pick up my sick daughter from school". The product owner wants to take advantage of this opportunity to provide the staff a way to enter their time away from the office and create an interface to the Payroll application. How must the BA evaluate alignment with the existing scope?

A business analyst (BA) is proposing design options and a number of opportunities are occurring that need to be understood further. One particular opportunity will prevent different stakeholders from performing the same function in distinctly different ways. What type of opportunity is this?

A project manager asks a business analyst (BA) to conduct a meeting to walk the stakeholders through how requirements are structured. Which of the following requirement viewpoints will help the BA provide that information?

The project manager has tasked the business analyst (BA) to collect a performance measure on the solution implemented in the latest release. Which of the following considerations can help the BA obtain that information?

A business analyst (BA) is tasked with performing a gap analysis between two existing systems to combine into a single system or run just one system. Which of the following modelling formats will show the requirements for both systems side by side?

According to the book 'A Guide to the Business Analysis Body of Knowledge', effective business analysis practices can do what to the amount of change to requirements in a stable business environment?

You are the business analyst in your organization and you're working to organize the requirements for the business units in your company. Which technique is best suited for structuring requirements around the needs of each stakeholder group?

A business analyst (BA) is assessing the completeness and coherence of the requirements. The BA has considered a variety of viewpoints and has a collection of views. What has the BA constructed?

Holly's organization uses a plan-driven approach to business analysis. When it comes to communication in Holly's organization what type of communication will likely be required?

When a business analyst is using alternative generation, what should she always include as an output?

You are the business analyst for your organization and you're creating a business analysis communication management plan. In your plan, you want to address the different locales and culture and the communication needs that may affect the business analysis approach. Which one of the following elements should not be included in the cultural analysis of the plan?

Which basis for prioritization allows the project team to work initially with lower-risk requirements first?

A project to implement shared registration procedures across multiple jurisdictions has stalled several times. The new business analyst (BA) assigned to the project used a collaborative game to elicit requirements. What effect was the BA attempting to achieve?

As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following is an elicitation process that is a part of job observation?

The project plan called for deliverables to be handed over at the end of the project. Although the client's business team was satisfied, the client's technical team was extremely resistant to this approach. What could the business analyst (BA) do to mitigate the technical team’s resistance?

A business analyst (BA) is verifying a set of requirements. One of the requirements is “After the customer has received an email confirmation, the customer is likely to access the order status in the order history which is available upon order submission.” Which one of the following requirements quality characteristic is breached?

Jason is creating a business case for his organization and management has asked him to assess the appropriate risks in the business case regarding the solution. Which one of the following risks is not a concern for Jason when defining the business case and associated risks?

By which of the following is the performance of all requirements management and communication activities governed?

A business analyst has identified four different solutions for a business need. In the light of solution assessment, how many solution assessment iterations should he do?

What does MoSCoW mean when it comes to requirements prioritization?

An organization has invested $750,000 into a technology to help secure, automate, and communicate customer ordering. The solution has worked well for the past six months, but a newer technology has been developed that surpasses the abilities of the current solution and solves many defects and issues the company has with the existing solution. Purchasing the newer solution, however, means that the company will have to discard the solution that's only been in place for the past six months. What term can be assigned to the monies already implemented into the existing solution?

You are the business analyst for an organization and you're managing your stakeholders through the requirements validation activities. Your stakeholders are categorized by executives, functional managers, directors, end users, and customers. Which of these stakeholders are involved in the requirements validation

activities?

A business analyst must consider the business value a solution brings in relation to the cost of implementing the desired solution. Suppliers will often be limited in the amount of requirements they can implement based on the allocated resources. If there are not enough resources to implement all of the solutions, what can the business analyst create to justify the additional funds for the implementation?

The business need is considered to be the most critical step in the business analysis effort. Why is the definition of the business need considered the most critical step?

You are the business analyst for your organization and you're training Marcy, a new business analyst, on how requirements are formed. Which one of the following best describes how requirements are formed?

Which of the following is used to define and document the business analysis approach?

Which of the following documents graphically depicts the project team members and displays their interrelationship for a specific project?

You have been assigned as the Project Manager for a new project that involves the development of a new interface for your existing time management system. You would like to plan the communications that need to be made during the project lifecycle. Which of the following would be a critical tool/technique to help in your communications planning?

One of the techniques to assess capabilities in an organization is to use SWOT. What does SWOT accomplish?