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ServiceNow Certified Application Specialist - Performance Analytics Exam Question and Answers

ServiceNow Certified Application Specialist - Performance Analytics Exam

Last Update May 10, 2024
Total Questions : 24

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Questions 1

What calendar type can you use to analyse scores using time periods?

Options:

A.  

Team Calendar

B.  

Maintenance Calendar

C.  

Custom Business Calendar

D.  

On-Call Calendar

Discussion 0
Questions 2

What option on the breakdown source record helps provide views into whether you need to create additional breakdowns or adjust data values?

Options:

A.  

Security type

B.  

Related List Conditions

C.  

Label for unmatched

D.  

Run Diagnostics

Discussion 0
Questions 3

What is an easy way for a responsible user to get real-time updates on the signals for a particular KPI?

Options:

A.  

Monitoring the signal score on a dashboard

B.  

Receive email notifications

C.  

Schedule a report for the signal data

D.  

D.  

Manually check the KPI doe signals

Discussion 0
Questions 4

Which of the following items can you view without the pa_viewer role if the indicator and breakdown ACLs are respected? (Choose two.)

Options:

A.  

Diagnostic Results

B.  

KPI Details

C.  

Analytics Hub

D.  

Widget Statistics

Discussion 0
Questions 5

How are responsible users reminded when a signal remains unresolved?

Options:

A.  

Via Virtual Agent

B.  

Via Connect Chat

C.  

By email notification

D.  

By text message

Discussion 0
Questions 6

Which of the following data update settings for single score visualisations shows the timestamp of when the score was last updated?

Options:

A.  

Show score update time

B.  

Real time update

C.  

Background refresh interval (minutes)

D.  

Follow filters

Discussion 0
Questions 7

Which of the following statements are true about creating User Experience filters? (Choose three.)

Options:

A.  

Only users with the admin role can create User Experience filters.

B.  

For filters to work in workspaces, you must configure an event handler to apply the filters.

C.  

The filter you create in the Now Experience Ul Builder is available in all workspaces.

D.  

A single filter can be used across all visualisations in a workspace.

Discussion 0
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