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SAP Certified Application Associate - SAP Field Service Management 2005 Question and Answers

SAP Certified Application Associate - SAP Field Service Management 2005

Last Update May 1, 2024
Total Questions : 80

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Questions 1

Which of the following are data object types that you can maintain in the Master Data module? Note: There are 3 correct answers to this question.

Options:

A.  

Item

B.  

Service call

C.  

Service contract

D.  

Smartform

E.  

Equipment

Discussion 0
Questions 2

Where can you reference custom fields in a business rule? Note: There are 3 correct answers to this question.

Options:

A.  

Object type

B.  

Permissions

C.  

Variables

D.  

Actions

E.  

Conditions

Discussion 0
Questions 3

Which key concepts are applied to ensure a secure cloud connection when accessing the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

Options:

A.  

Sophisticated cloud firewall

B.  

Outage protection

C.  

Hardware redundancy control

D.  

SSL-encrypted cloud communication

Discussion 0
Questions 4

How would a field service technician update the service assignment status?

Options:

A.  

By opening the service assignments

B.  

By setting the relevant workflow step

C.  

By navigating to the address on the service assignments

D.  

By adding a checklist

Discussion 0
Questions 5

What is SAP's approach to integrating SAP S/4HANA Service with SAP Field Service Management?

Options:

A.  

Cloud-based using SAP Cloud Platform Integration

B.  

Cloud-based using the FSM Cloud Connector

C.  

On-premise-based using SAP Process Integration

D.  

On-premise-based using the SAP CRM middleware

Discussion 0
Questions 6

How do FSM SQL queries differ from regular SQL queries? Note: There are 3 correct answers to this question.

Options:

A.  

You can only reference DTOs via alias.

B.  

You can only reference DTOs via variable definition.

C.  

T-SQL is supported.

D.  

DTOs have version control to support backwards compatibility.

E.  

Core SQL is supported.

Discussion 0
Questions 7

For which SAP Field Service Management objects is a bi-directional flow supported when you integrate with SAP Service Cloud? Note: There are 2 correct answers to this question.

Options:

A.  

Service call

B.  

Activity

C.  

Time and Material journal

D.  

Service contract

Discussion 0
Questions 8

Which actions are available for a technician within an activity record? Note: There are 3 correct answers to this question.

Options:

A.  

Send as E-Mail

B.  

Edit Business Partner

C.  

Create Effort

D.  

Create Equipment

E.  

Add Smartform

Discussion 0
Questions 9

Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.

Options:

A.  

Can only be defined for mobile screens

B.  

Can be used for field validation expressions

C.  

Able to display custom translations

D.  

Can define color coding

E.  

Used to display, hide, sort, and group fields

Discussion 0
Questions 10

What is the purpose of a visibility condition in Smartforms? Note: There are 2 correct answers to this question.

Options:

A.  

It is used to hide a Smartform from the mobile device.

B.  

It is used to change Smartform mode from development to active.

C.  

It is used to hide specific chapters.

D.  

It is used to hide specific elements.

Discussion 0
Questions 11

Where can service workflow steps be used in SAP Field Service Management?

Options:

A.  

In customer self-service when submitting a self-service request

B.  

In the Web application when planning a service

C.  

In SAP Crowd Service when dispatching a service call

D.  

In the mobile application when executing an activity

Discussion 0
Questions 12

What can you do with a picker element within Smartforms? Note: There are 2 correct answers to this question.

Options:

A.  

You can use it to select an object from a list.

B.  

You can link picker and attachment elements together.

C.  

You can link two picker elements together.

D.  

You can use it to pick PNG files.

Discussion 0