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SAP Certified Integration Associate - SAP Sales and Service Cloud Question and Answers

SAP Certified Integration Associate - SAP Sales and Service Cloud

Last Update Apr 28, 2024
Total Questions : 80

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Questions 1

What security measure is mandatory in the architecture between SAP Sales and Service Cloud and SAP Cloud Integration?

Options:

A.  

Forward proxy

B.  

Client certificate authentication

C.  

HTTPS communication

D.  

Reverse proxy

Discussion 0
Questions 2

Which of the following interfaces between SAP CRM and SAP Sales and Service Cloud in the prepackaged integration content is bidirectional?

Options:

A.  

Service Request to Service Request

B.  

Sales Quote to Sales Quote

C.  

Opportunity to Opportunity

D.  

Ticket to Ticket

Discussion 0
Questions 3

Which steps do you need to perform in SAP Process Orchestration when it is used for integration with SAP Sales and Service Cloud?Note: There are 2 correct Answer: to this question

Options:

A.  

Define the technical and business system for SAPS/4HANA and SAP Sales and Service Cloud

B.  

Set up the secure connection (SSL) in SAP S/4HANA

C.  

Import the Enterprise Services Repository content

D.  

Create an RFC destination to SAP Sales and Service Cloud

Discussion 0
Questions 4

What settings are created when you execute the connectivity report on SAP ERP?

Options:

A.  

Ports, service bindings, change pointer activation, and report variants for periodic batch jobs

B.  

RFC destinations, service bindings, partner profiles, ALE distribution model, and classes

C.  

Ports, RFC function modules, outbound/inbound 1Docs, and segment filters

D.  

RFC destinations, partner profiles, ALE distribution model, and report variants for periodic batch jobs

Discussion 0
Questions 5

What do you need to maintain in SAP S/4HANA to enable the delta mechanism for sales order integration?Note: There are 3 correct answer to this question. NO:

Options:

A.  

The condition records for the integration scenario

B.  

The sales order document types

C.  

A variant for background job

D.  

The message type in the outbound parameters of the partner profile

E.  

The message type in output determination procedure

Discussion 0
Questions 6

Which steps are mandatory for the setup of the data replication framework in SAP S/4HANA on­ premise?Note: There are 3 correct answer to this question.

Options:

A.  

Define Data Replication Model

B.  

Define Communication Arrangement

C.  

Define Business System

D.  

Define Service Group

E.  

Define Logical System

Discussion 0
Questions 7

Which of the following are prerequisites for using the standard integration content to integrate SAP Sales and Service Cloud with SAP ERP?Note: There are 2 correct answer to this question.

Options:

A.  

SAP ERP 6.0 EHP O SP15

B.  

Requesting a productive system

C.  

SAP middleware

D.  

Setting a restore point

Discussion 0
Questions 8

Where can you activate tracing for analyzing OData requests in SAP Sales and Service Cloud?

Options:

A.  

Web Service Message Monitoring

B.  

OData APl Monitor

C.  

EventNotifications

D.  

OData Service Explorer

Discussion 0
Questions 9

What are the advantages of data filtering in SAP S/4HANA in comparison to the middleware?Note: There are 2 correct answer to this question.

Options:

A.  

Only filtering by BAdl is secure and allows enforced consistency

B.  

Reduced load on the middleware (eg SAP Process Orchestration or SAP Cloud Integration)

C.  

Data protection, which ensures that sensitive data NOT intended for external systems never leaves SAP S/4HANA

D.  

Automatic update of WSDL structure in the target system

Discussion 0
Questions 10

How can you block prospect replication from SAP Sales and Service Cloud?

Options:

A.  

Configure the respective Communication Arrangement Filter

B.  

Mark the respective option during the setup of the Business Partner Communication Arrangement

C.  

Implement the logic in BAdI CRMXIF_PARTNER_R_MAP

D.  

Use the ALE Distribution model

Discussion 0
Questions 11

For the initial load of the account hierarchy from SAP S/4HANA to SAP Sales and Service Cloud, which of the following must be available in SAP Sales and Service Cloud?

Options:

A.  

Contacts

B.  

Product hierarchy

C.  

Accounts

D.  

Functional location

Discussion 0
Questions 12

What do you have to consider when you want to leverage SAP Cloud Connector when communicating from SAP Cloud Integration towards an on-premise system? Note: There are 2 correct answer to this question.

Options:

A.  

Maintain a Virtual-To-Internal system mapping inside of SAP Cloud Connector

B.  

Maintain On-Premise as the Proxy Type inside the integration flow configuration

C.  

Maintain Internet as the Proxy Type inside the integration flow configuration

D.  

Make sure to always connect exactly one subaccount to each SAP Cloud Connector

Discussion 0
Questions 13

You added a new field named "ENVIRONMENT _RISK in the product business object in SAP Sales and Service Cloud. You want to populate the new field "ENVIRONMENT RISK in SAP Sales and Service Cloud with the value of the standard field "EnvironmentRelevance Indicator in SAP S/4HANA How would you extend the message mapping in SAP Cloud Integration to perform this task?

Options:

A.  

1. Add the "ENVIRONMENT RISK field to the target message WSDL in SAP Cloud Integration. 2. Map the "ENVIRONMENT RISK target field with source field "EnvironmentRelevancelndicator" in the message mapping 3. Activate the new mapping.

B.  

1. Download the extended WSDL from SAP Sales and Service Cloud.2. Import the WSDL into SAP Cloud Integration.3. Map the "ENVIRONMENT RISK target field with source field "EnvironmentRelevancelndicator" in the message mapping,

C.  

1. Export the WSDL from SAP S/4HANA.2. Import the WSDL into the communication arrangement in SAP Sales and Service Cloud.3. Update the mapping with the new WSDL from SAP Sales and Service Cloud

D.  

1. Create an "ENVIRONMENT RISK variable in externalized parameters in SAP Cloud Integration 2. Update the externalized parameters with the variable for the "ENVIRONMENT _RISK" field.3. Save and activate the updated externalized parameters.

Discussion 0
Questions 14

When integrating Marketing Attributes between SAP CRM and SAP Sales and Service Cloud, how is data exchanged?Note: There are 2 correct answer to this question.

Options:

A.  

Marketing Attribute Definition is uni-directional

B.  

Marketing Attribute Values are uni-directional

C.  

Marketing Attribute Values are bi-directional

D.  

Marketing Attribute Definition is bi-directional

Discussion 0
Questions 15

Which tools could be used for monitoring the message flow between SAP S/4HANA and SAP Sales and Service Cloud? Note: There are 2 correct answer to this question.

Options:

A.  

Web Service Message Monitoring in SAP Sales and Service Cloud

B.  

Security Artifact view in SAP Cloud Integration

C.  

Web Service Utilities: Message Monitor (SRT_MONI) in SAP S/4HANA

D.  

ORF Message Monitor (MONI_DRF) in SAP S/4HANA

Discussion 0
Questions 16

What are some possible reasons to use SAP Cloud Integration as integration technology with SAP Sales and Service Cloud?Note: There are 2 correct answer to this question.

Options:

A.  

The customer does not use SAP Process Orchestration in the existing landscape

B.  

The customer uses cloud-to-cloud integration

C.  

The customer does not want to install an SAP Process Orchestration add-on.

D.  

The customer can select any available integration adapter.

Discussion 0
Questions 17

What configuration is required before you can send attachments from SAP CRM to SAP Sales and Service Cloud?

Options:

A.  

Configure the CO_CRMPCD_ATTACHMENT_FOLDER RE message type in transaction WE20

B.  

Configure the ATTACHMENTFOLDERREPLICATIONREQ service definition in transaction WE20

C.  

Configure the CO_CRMPCD_ATTACHMENT_FOLDER RE consumer proxy in SOAMANAGER

D.  

Configure the ATTACHMENTFOLDERREPLICATIONREQservice definition in SOAMANAGER

Discussion 0
Questions 18

Which features apply to synchronous interfaces?Note: There are 2 correct Answer: to this question

Options:

A.  

Error handling needs to be done on the receiver side, as the sender doesn't get a response

B.  

You get an immediate response from the target system

C.  

The error handling needs to be done by the requester based on the response

D.  

There is no immediate response from the target system.

Discussion 0
Questions 19

What action is required when you receive the connectivity error ICM_HTTP_SSL_ERROR in SAP Sales and Service Cloud?

Options:

A.  

Request and upload a new client certificate from the certificate authority

B.  

Upload the client certificate to the communication arrangement

C.  

Change the URL to use HTTPS

D.  

Upload the root certificates to the SAP Sales and Service Cloud trust store

Discussion 0
Questions 20

Which of the following are SAP recommendations for successful SAP Sales and Service Cloud integration projects?Note: There are 3 correct answer to this question. NO:

Options:

A.  

Identify custom fields early in the project

B.  

Include functional, integration, basis, and networking experts on the project team

C.  

Set the expectation that prepaclra.ged integration requires configuration

D.  

Create extension fields across all systems from the BTP subaccount

E.  

Align business processes after setting up prepackaged integration

Discussion 0
Questions 21

You are using SAP Cloud Integration as your middleware. You need to configure basic authentication to send messages from SAP S/4HANA to SAP Sales and Service Cloud.What are the configuration steps forSAP Cloud Integration to do so?Note: There are 2 correct Answer: to this question

Options:

A.  

Deploy a user credential artifact on SAP Cloud Integration containing the user credential of the SAP Sales and Service Cloud communication user

B.  

Deploy a user credential artifact on SAP Cloud Integration containing the user credential of the SAP S/4HANA communication user

C.  

Update the integration flow parameters with the host and path of the SAP S/4HANA web service

D.  

Update the integration flow parameters with the host of SAP Sales and Service Cloud and the relevant credential name.

Discussion 0
Questions 22

Where can you see the status of all deployed integration flows?

Options:

A.  

Run View

B.  

Settings View

C.  

Monitor View

D.  

Discover View

Discussion 0
Questions 23

Where do you have to import the SAP Cloud Integration root and intermediate CA certificates when replicating data from SAP S/4HANA to SAP Sales and Service Cloud?

Options:

A.  

SAP S/4HANA SSL client PSE

B.  

SAP Sales and Service Cloud certificate trust list

C.  

SAP Web Dispatcher trust store

D.  

SAPS/ 4HANA SSL server PSE

Discussion 0
Questions 24

When you enable the replication of sales orders, which scoping option needs to be activated?

Options:

A.  

Integration of Master Data

B.  

Integration with SAP Cloud Identity

C.  

Integration into Sales, Service, and Marketing Processes

D.  

Integration with SAP ERP

Discussion 0