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SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Question and Answers

SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation

Last Update Sep 13, 2025
Total Questions : 80

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Questions 1

How can a new API user be set up?

Options:

A.  

An account owner can create an API user in Management > Security Settings.

B.  

An account owner can create an API user in Management > Predict Data Sources.

C.  

An account owner can create an API user in Management > User Management.

D.  

A system operator can use an API endpoint to generate a new user.

Discussion 0
Questions 2

Your current loyalty plan is for the US only. The currency is: point. A new loyalty campaign is being planned by your marketing team and they want end users to collect stars in this campaign. Which of the following statements apply? Note: There are 2 correct Answer: to this question.

Options:

A.  

You can only use points if your loyalty plan is based on points.

B.  

You can set multiple currencies in one account.

C.  

You can set multiple currency handling under Loyalty Management > Account settings.

D.  

You cannot use plural in the name of the currency.

Discussion 0
Questions 3

You are using the SAP Emarsys Customer Engagement API to trigger an external event endpoint. What is missing (pixelated) from the API call below?

Options:

A.  

Event time

B.  

External event name

C.  

Campaign name

D.  

External event ID

Discussion 0
Questions 4

Which statement correctly describes the data flow of web recommendations?

Options:

A.  

Recommendations are requested from SAP Emarsys Customer Engagement servers and are then displayed on the client website.

B.  

Recommendations are displayed on SAP Emarsys Customer Engagement servers using a PHP module.

C.  

Recommendations are requested from the end user’s email server by the JavaScript API then the returned recommendations are displayed by the same API.

D.  

Recommendations are requested from the end user’s browser by the JavaScript API then the returned recommendations are displayed by the same API.

Discussion 0
Questions 5

You want to update your contact database. Which of the following options are recommended when it comes to uniquely identifying contacts? Note: There are 3 correct Answer: to this question.

Options:

A.  

Use date of birth.

B.  

Use email address.

C.  

Use first name and last name.

D.  

Use an external I

D.  

E.  

Use an SAP Emarsys Customer Engagement internal ID.

Discussion 0
Questions 6

You are connecting your Magento shop with SAP Emarsys Customer Engagement using the Magento 2 plug-in. Which of the following scenarios are valid? Note: There are 2 correct Answer: to this question.

Options:

A.  

Multiple Magento stores into one SAP Emarsys Customer Engagement account

B.  

Single Magento store into multiple SAP Emarsys Customer Engagement accounts

C.  

Multiple Magento websites into one SAP Emarsys Customer Engagement account

D.  

Single Magento store into one SAP Emarsys Customer Engagement account

Discussion 0
Questions 7

You want to filter all contacts who made their last purchase on Black Friday. Which filter is correct?

Options:

A.  

Days since last engagement

B.  

Spent in the last 24 months

C.  

Order(s) made X days ago

D.  

Days since last purchase

Discussion 0
Questions 8

You have just made an API call and received an HTTP 400 response code. What is the specific reason for this?

Options:

A.  

An internal issue occurred and you should try again.

B.  

Your API credentials are incorrect.

C.  

There is an error in the information provided that needs correcting.

D.  

It indicates the call was successful.

Discussion 0
Questions 9

The image below shows the summary page of your mobile app tutorial program. What do the "583 Messages" represent? Note: There are 2 correct Answer: to this question.

Options:

A.  

It is the number of mobile push messages.

B.  

It is the number of all messages in the Interactions program, regardless of the channel.

C.  

It is the number of times the program was started and executed.

D.  

It is the number of mobile in-app messages.

Discussion 0
Questions 10

You want to import sales data into Smart Insight on a regular basis. What is the recommended frequency?

Options:

A.  

Real-time

B.  

Weekly

C.  

Hourly

D.  

Daily

Discussion 0
Questions 11

Which of the following are supported functionalities within the SAP Emarsys Customer Engagement plug-in for Shopify? Note: There are 2 correct Answer: to this question.

Options:

A.  

Automated triggering of Shopify e-commerce events as external events in SAP Emarsys Customer Engagement

B.  

Automated installation of the Web Recommender template in your webshop

C.  

Automated installation of the Web Extend data collection scripts on your Shopify themes

D.  

Automated creation of Interactions programs for Shopify events

Discussion 0
Questions 12

You select a segment as a recipient source for your Web Channel campaign. You want to display the campaign for two weeks. When is the segment refreshed? Note: There are 2 correct Answer: to this question.

Options:

A.  

As soon as the Web campaign is launched

B.  

Every 6 hours

C.  

Hourly

D.  

On a daily basis

Discussion 0