Essential Skills for the Insurance Broker and Agent
Last Update Oct 12, 2026
Total Questions : 77
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It is critical that an intermediary is always mindful of privacy legislation during which method of sourcing clients?
Prominently included on some property insurance policies is the statement “This policy contains a clause that may limit the amount payable.” What clause is being referred to?
An insurer issues a special clause on a property policy for a restaurant which denies coverage unless a sprinkler system is installed and active in the kitchen at the time of a fire loss. What type of clause has the insurer issued?
What aspect of communication involves parties interpreting verbal and non-verbal cues?
The insured has a property policy on his cottage with a $120,000 limit of insurance. What is the amount of coverage available for loss or damage to his $12,000 cottage boathouse under a typical policy?
Trevor is cutting down a tree in his backyard. The tree accidentally falls onto his neighbour’s shed, destroying the roof. Two weeks later, Trevor receives a document from his neighbour suing him for the damages to the shed and its contents. Which document has Trevor received?
A client who wants coverage for a risk, independent from the risk a broker previously arranged coverage for, is usually required to submit which document?
Mikayla is an independent contractor who uses her own vehicle to deliver pizza. She is compensated by the number of pizzas she can deliver. If she is involved in an accident where she injures a third party, which coverage could respond?
Miro’s vehicle and Stephanie’s vehicle collide with each other in New Brunswick. Neither of them has loss or damage coverage, also known as collision coverage. The chart shows the physical damage and assigned fault. How would the payment be apportioned?
Driver | Physical Damage | Fault Percent
Miro | $4,000 | 50%
Stephanie | $2,000 | 50%
Which article is not insured for off-premises coverage unless it is scheduled?
Which homeowners package policy provides all-perils coverage on the building and named-perils coverage on the contents?
What should be considered when adding the increased cost-demolition or construction endorsement to an insurance policy?
Which additional coverage is not typically available for personal-lines risks, although it is often provided at an additional charge for commercial risks?
Katherine is employed as an adjuster and has been assigned a large liability claim. The insured had two recent claims and Katherine suspects this claim might be staged. She sends the insured a non-waiver agreement allowing her to investigate the loss without accepting liability. If the insured refuses to sign the agreement, what would Katherine send next?
An underwriter receives a submission for a restaurant. The base rate is $0.80 per $100. Due to the client’s loss history, the underwriter decides on a $0.15 loading. What premium would the underwriter charge for a building valuation of $200,000?
An insured reports a loss to their broker and is subsequently contacted by an adjuster to discuss the claim. A few days later, the insured calls their broker to ask a question about their claim settlement. What is the best course of action for the broker to take?
In which Canadian province is compulsory automobile insurance purchased from a private insurer?
When closing a sale, what makes it easier for the intermediary to counter any objections raised by the client?
What should the intermediary do if the person reporting the claim is not named on the insurance policy?