In IBM Maximo Manage, Service Request Categories can be created for use in the Service Request Work Center in two places - the Administration Work Center and the Service Catalog Application.

In IBM Maximo Manage v8.0 implementation, the three default values used with the position of a Crew Type or Crew are Helper, Leader, and Apprentice. These values represent the different roles that members of a crew can assume.

The appropriate order of phases in order to create a workflow process in IBM Maximo Manage is:

• Create the process: This involves designing the workflow process using the Workflow Designer application, including creating the activities, transitions, and conditions that make up the process.
• Validate the process: This involves ensuring that the process has been designed correctly and meets the desired requirements. This can be done by testing the process and making any necessary adjustments.
• Enable the process: This involves making the process available for use in the system by enabling it in the Workflow Designer application.
• Activate the process: This involves activating the process in the Workflow Administration application so that it is ready for use by the system.