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Consumer Goods Cloud: Trade Promotion Management Accredited Professional Question and Answers

Consumer Goods Cloud: Trade Promotion Management Accredited Professional

Last Update Jan 14, 2026
Total Questions : 62

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Questions 1

Northern Trail Outfitters (NTO) wants to roll out the Consumer Goods Cloud TPM application to the US market. One of the key asks of the key account managers (KAMs) of the US market is that shipment dates should be preset, as the delivery period always starts 14 days prior to the in-store period and ends with the in-store period. A TPM consultant is brought in to assess the requirement and recommend a feasible solution.

What should the consultant recommend doing to meet NTO's requirements?

Options:

A.  

Configure the Timeframe Determination Policy and Synchronize Promotion Timeframes in the promotion template.

B.  

Configure the Time Scope and Synchronize Promotion Timeframes in the promotion template.

C.  

Configure the Timeframe Determination Policy and the Shipment Date From/Thru Offsets in the promotion template.

Discussion 0
Questions 2

A large scale consumer packaged goods (CPG) company would like to roll out a CRM transformation, including Consumer Goods Cloud TPM. The company is still deciding how to manage the release and rollout of the solution.

Which considerations should the company factor in?

Options:

A.  

User personas, business units, business milestones, change management

B.  

User personas, business units, survey results, change management

C.  

User personas, business milestones, service level agreements, change management

Discussion 0
Questions 3

Northern Trail Outfitters needs to complete analysis on promotion metrics to ensure the success of the promotions currently being run.

What should a consultant do to get an accurate, immediate view of promotions?

Options:

A.  

Utilize a third-party AppExchange tool to run analysis.

B.  

Create real-time reporting (RTR) and add dimensions.

C.  

Export promotion data directly from the Promotion object.

Discussion 0
Questions 4

A system administrator in Ursa Major Solar wants to load Sell through volume of a customer in data processing engine for read as a key performance indicator (KPI).

Which permission set license should a consultant recommend assigning so that the system administrator is able to load the data?

Options:

A.  

Lightning Trade Promotion Management Psl

B.  

CGC Retail and Trade Promotion Management Psl

C.  

CGC Processing Services Register

Discussion 0
Questions 5

A consumer goods manufacturer wants to track spending against trade promotion tactics, but does not want to manage the creation of fund records or the financial transactions between funds.

What should a consultant advise?

Options:

A.  

The Funds module is optional in TPM so does not need to be implemented.

Create a single fund per sales org with an initial value representing the total amount in the fund at sales org level to act as a dummy fund record so that Spend Tracking can be used.

The system can prevent overspending but only in relation to the initial loaded values as subsequent transactions will not be held within the system.

B.  

Tracking spend requires implementation of the Fund Management module. Initial fund values can be loaded as initial transactions by dataloading into the appropriate fund records. Subsequent transactions do not need to be managed in the system. The system can prevent overspending but only in relation to the initial loaded values as subsequent transactions will not be held within the system.

C.  

The Funds module is optional in TPM so does not need to be implemented. Actual spend can still be compared to that defined in the Spend Planning card (SPC), but not against the initial or subsequent transactions used to define the available value of funds. The system will not be able to prevent overspending.

Discussion 0
Questions 6

Which set of promotion related characteristics will impact the scalability and performance of a promotion calculation within Salesforce TPM according to best practice?

Options:

A.  

Number of planning accounts within a sales org; Number of products in the promotion account's product assortment; Number of key performance indicator (KPI) sets within the sales org; Number of tactics within the system

B.  

Number of products in a promotion; Number of tactics within a promotion; Number of custom calendar periods defined for the business year; Amount of supportive TPM data in Cloud Processing Services

C.  

Number of products in a promotion; Number of tactics within a promotion; Duration of a promotion; Number of read, writeback, and calculated key performance indicators (KPIs)

Discussion 0
Questions 7

Northern Trail Outfitters (NTO) wants to plan with Consumer Goods Cloud, not only standard products but also bill of materials (BOMs)/shippers. Some of NTO's BOMs can change the quantities of their components during their lifetime.

How should a consultant suggest handling the scenario where the quantity of one component is changing in a BOM?

Options:

A.  

Add an end date to the BOM product that is the date 1 day before the quantity change, and create a new BOM that is available on the date of quantity change and has the same components in the BOM relation object, but a new quantity for the affected component.

B.  

Update the end date Valid Thru of the BOM relation object record between the BOM and the affected component with the date 1 day before the quantity change, and add a new BOM relation object record with the new quantity and Valid From is the date of quantity change.

C.  

Update the quantity in the affected BOM relation object record between the BOM and the affected component with the new quantity, and update in this record the start date Valid From with the date of quantity change.

Discussion 0
Questions 8

The Cloud Kicks IT architect has asked a consultant to integrate from the Enterprise Resource Planning (ERP) system to a Consumer Goods Cloud TPM solution for the downstream processes.

Which key data sources are required? 2

Options:

A.  

Customer Hierarchy, Product Hierarchy, Business Unit Structure, and Net List Price

B.  

Customer Hierarchy, Product Hierarchy, Business Unit Structure, and Gross List Price

C.  

Customer Hierarchy, Product Hierarchy, Role Hierarchy, and Gross List Price

Discussion 0
Questions 9

A consultant for Northern Trail Outfitters (NTO) is looking to utilize real-time reporting (RTR) to see the complete view of NTO's finances.

If the consultant makes an update to a key performance indicator (KPI) in the Volume Planning card (VPC), how fast will those changes be reflected in the RTR?

Options:

A.  

The KPI changes will be updated immediately.

B.  

The KPI changes will be reflected every 10 minutes through SF Data Sync.

C.  

The KPI changes will be picked up in a batch run overnight and reflected the next day.

Discussion 0
Questions 10

Cloud Kicks wants to optimize the allocation of promotion spend for its key account managers (KAMs) on a customer account basis.

Which business stakeholders should a consultant prioritize speaking with when taking a top down approach to begin their discovery process to gather these requirements?

Options:

A.  

KAMs and demand planners

B.  

Sales managers and KAMs

C.  

Sales managers and finance managers

Discussion 0
Questions 11

Cloud Kicks is using assortments to drive the customer product list. Key account managers (KAMs) perform updates multiple times during the day to the product list and want to be able to promote these products on the same day in a new promotion.

What should the KAMs ensure is done to be able to promote products that have been added to the assortment?

Options:

A.  

Re-approve the changes in the assortment.

B.  

Sync the changes in the assortment with the processing service.

C.  

Refresh the assortment screen.

Discussion 0
Questions 12

Universal Containers (UC) wishes to produce a dashboard displaying basic up-to-date information regarding funds, promotions, and claims. UC wants to enable end users to modify the graphics within the report.

Which solution should a consultant recommend to meet this requirement?

Options:

A.  

Salesforce Lightning Reports & Dashboards

B.  

TPM Real-Time-Reports (RTR)

C.  

CRM Analytics Dashboards

Discussion 0
Questions 13

A customer needs to send the Effective Price key performance indicator (KPI) value, calculated at the promotion level, to an external system for each product.

How should a consultant recommend doing this?

Options:

A.  

Generate Tactic Product conditions and send the records generated from the Salesforce object through a supported Salesforce integration tool.

B.  

Enable the writeback of the Effective Price KPI and keep storage level as Product, and extract the data using standard Integration application programming interface (APIs) or Real-Time Reporting (RTR) CSV Extracts.

C.  

Identify the Cost and Volume KPI and enable the writeback of these two KPIs at the Product storage level as a helper value to be sent using standard Integration APIs or RTR CSV Extracts.

Discussion 0
Questions 14

When implementing Consumer Goods Cloud TPM, it is essential to ensure seamless integration with existing third-party systems for comprehensive functionality.

Which set of systems should a consultant discuss with the customer to ascertain compatibility and data synchronization with TPM?

Options:

A.  

Enterprise Resource Planning (ERP), Master Data Management (MDM), Product Information Management (PIM), Demand Planning, Data Warehouses, and Data Lakes to integrate master data, baseline volume forecasts, and shipment data

B.  

Point of Sale (POS) systems, Content Management Systems (CMS), and Digital Asset Management (DAM) systems to process retail transactions, digital content, and enterprise assets

C.  

Customer Relationship Management (CRM), Supply Chain Management (SCM), and Human Resource Management (HRM) systems to ingest customer sales data, supply chain operations data, and employee performance metrics

Discussion 0
Questions 15

What is the most critical factor to consider when leading executive level requirements gathering sessions to recommend an appropriate solution?

Options:

A.  

Focusing on the business's strategic objectives, such as market expansion and return on investment (ROI), and tailor the TPM tool's functionality to these goals

B.  

Ensuring the application incorporates the latest features and adheres to benchmark standards to maintain a competitive edge

C.  

Prioritizing a user-friendly interface and experience to ensure quick adoption and operational continuity for the sales and marketing teams

Discussion 0
Questions 16

Why should a consultant be conscious about the number of key performance indicators (KPIs) that are related to a KPI set? 1

Options:

A.  

A KPI set is shared across accounts, promotions, promotion tactics, funds, and claims within a given sales org, so the KPI functionality configured within a KPI subset across these objects must fit within platform limits to protect performance and scalability. 2

B.  

A KPI set is specific to a given object, but is shared across all sales orgs, so the KPI functionality configured within a KPI superset per object must fit within platform limits to protect performance and scalability.

C.  

A KPI set is defined per template per object, but can be shared across the same or different objects and across sales orgs if needed, so the KPI functionality configured within a KPI set must fit within platform limits to protect performance and scalability.

Discussion 0
Questions 17

Northern Trail Outfitters (NTO) wants to run a promotion on its products at a specific retailer, which sells through more than 20 direct stores and chain of outlets..

What should a consultant recommend using to represent the relationship between retailer stores and its outlet chains, in NTO's Consumer Goods Cloud TPM system?

Options:

A.  

Customer Hierarchy

B.  

Customer subaccounts

C.  

Customer Sets

Discussion 0
Questions 18

A system administrator at Northern Trail Outfitters onboarded some new customers in the TPM org and created a new key performance indicator (KPI) set to do scenario planning for newly added customers. The system administrator configured the new KPI set in the promotion template and created new promotions using the same template. The system administrator also created new fields on the promotion and KPI maps to link the field on promotion with the KPIs stored in Consumer Goods Cloud Processing Service.

For which objects should the system administrator run Ad-Hoc Sync to see the scenario planning results immediately?

Options:

A.  

KPI Map, Promotion Template, Promotion

B.  

KPI Map, Promotion Template, Customer Extension

C.  

Account, Promotion Template, Customer Extension

Discussion 0