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Salesforce Certified Advanced Administrator (SP23) Question and Answers

Salesforce Certified Advanced Administrator (SP23)

Last Update May 1, 2024
Total Questions : 241

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Questions 1

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.

What could be the issue?

Options:

A.  

A primary Account relationship Is required on a Contact regardless of the page layout settings.

B.  

The Contact has Indirect relationships to other Accounts.

C.  

The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.

D.  

Private Contacts need to be enabled in Setup.

Discussion 0
Questions 2

An administrator is creating a custom Opportunity record page for Sales users for new logo opportunities. They need to control what fields display on the record when a sales user is viewing the opportunity.

Where should the administrator edit what fields display in the details of the record page?

Options:

A.  

Record Detail Component

B.  

Custom Lightning Component

C.  

Record Types

D.  

Page Layout

Discussion 0
Questions 3

Cloud Kicks has Service end Soles Manager roles that need to be able to see a I Accounts. Currently, they each have their own custom profile. The organization-wide defaults are set to Private and a sharing rule share access to Accounts to the sales and service teams based on criteria.

What should the administrator do to allow the service and sales Manager to sec all Accounts?

Options:

A.  

Configure a custom profile for each manager that gives them view All on Accounts.

B.  

Set the organization-wide default for Accounts to Public Read Only.

C.  

Create a permission set with view All to Accounts and assign it to the Service and Sales Managers.

D.  

Move the Service and Sales Managers higher in the role hierarchy.

Discussion 0
Questions 4

When should an administrator apply a permission set to a user or group of users versus configuring the user’s profile with the necessary access?

Options:

A.  

When a user is part of a team with an assigned profile that covers the majority of their needs but requires just a little less access than the rest of their team.

B.  

When a user is part of a team with an assigned profile that covers the majority of their needs but requires more access than the rest of their team.

C.  

When an organization’s sharing model is too broad and they need to restrict access beyond what their sharing model and existing profiles provide.

D.  

When an organization has opted out of using the standard profiles and created custom profiles.

Discussion 0
Questions 5

Northern Trail Outfitters (NTO) wants to start using Salesforce for its HR recruiting process. NTO needs to ensure that every application is linked to both a job posting and an applicants can apply for more one job posting, and each job posting can have more than one application.

How should an administrator configure the objects?

Options:

A.  

Make Job Application as a junction object with a master-detail relationship to Applications and a lookup relationship to Job Posting.

B.  

Create Application as a junction object with a master- detail relations to Job Postings and a lookup relationship to Job Applications.

C.  

Add applicants as a junction object with master-detail relationship to both Posting and Job Applications.

D.  

Configure Job Application as a Junction object with master-detail relationship to both Application and Job Postings.

Discussion 0
Questions 6

AW Computing organizes Its sales regions as East, Central, and West. Each region has sales reps, a sales director, and sales operations members. The organization-wide default for all objects is set to Private. Members of the operations team for the East region need access to all the accounts and opportunities in the region.

How should the administrator configure this requirement?

Options:

A.  

Instruct the operations team members to add themselves to the account teams.

B.  

Share an Opportunity sharing the with a public group containing the East operations profile.

C.  

Assign to a role in the role hierarchy positioned above the East sales director.

D.  

Utilize territory management to add the operations team to the East territory.

Discussion 0
Questions 7

DreamHouse Realty (DR) wants to ensure that its data is protected. There have been several recent attempts to phish employees.

What should DR do to help ensure that the user that is logged in is the right user when the running user is trying to view reports and dashboards?

Options:

A.  

Require a Usemame, Password, and Security Token when logging in.

B.  

Set up an authentication provider for reports and dashboards.

C.  

Require MFA when users need to view and export dashboards and reports.

D.  

Require a high assurance session when exporting or printing reports and dashboards.

Discussion 0
Questions 8

users at Northern Trail Outfitters have a lot of fields on their new account records because they track their accounts and competitors on the Account object. For accounts created for customers, they need access to different fields than the accounts used to track competitors. For partner accounts, they need different values in the Industry field.

What should the administrator use to resolve the issues?

Options:

A.  

Business Processes

B.  

Required Fields

C.  

Flow Builder

D.  

Record Types

Discussion 0
Questions 9

An administrator at Universal Containers has been asked by the compliance team to understand end track various sensitivity levels for its data In Salesforce. The administrator has enabled Data Classification end configured appropriate sensitivity levels. The compliance team would Ike a report showing field level sensitivity and classification.

What should the administrator recommend?

Options:

A.  

Run the standard Data Classification report.

B.  

Create a custom Entity Definition and Held Definitions report type.

C.  

Use the Data Classification Metadata list view.

D.  

Configure a custom Data Classification and Metadata report type.

Discussion 0
Questions 10

The support operations team has noticed some Invalid data In the custom Primary issue picklist field on case records. They are unsure of what the issue is since the field is being updated by an automated procedure and there Is a validation rule to ensure clean data on case records.

Why arc records being updated with data that violates the validation rule?

Options:

A.  

The data change Is triggered by an update record Flow element.

B.  

The field is being updated by a workflow field update.

C.  

The field is being updated by an Apex before trigger.

D.  

The user has the Modify All Data permission on the object.

Discussion 0
Questions 11

The administrator at Cloud Kicks is troubleshooting an issue one user is having with a flow. They have decided to add a debug log to that user.

What debug log category should be used?

Options:

A.  

Workflow

B.  

Callout

C.  

System

D.  

Database

Discussion 0
Questions 12

An administrator needs to create a junction object called Account Region to link the standard Account object with a custom object called Region.

Once the junction object is created, what are the next two steps the administrator should take?

Choose 2 answers

Options:

A.  

Make a master-detail relationship field on the junction object to the Region object.

B.  

Build a master-detail relationship field on the Region object to the junction object.

C.  

Create a master-detail relationship field on the Account object to the junction object.

D.  

Configure a master-detail relationship field on the junction object to the Account object.

Discussion 0
Questions 13

DreamHouse Realty manages Its accounts and contacts In Salesforce using a B2C account model. The business has requested that third-party loan advisors be tracked in Salesforce along with the customers they work with.

Hour should the administrator track third-party financial advisors and the customers they work with?

Options:

A.  

Create a Hierarchical lookup on Account to track loan advisors' customers.

B.  

Set up Contacts to Multiple Accounts for loan advisors.

C.  

Use a B2B Account Model to track loan advisors' customers.

D.  

Use a Hierarchical lookup on Contact to track loan advisors' customers,

Discussion 0
Questions 14

A user started to work remotely. They are having an Issue logging in.

What could be the issue?

Options:

A.  

The login session has expired for this user.

B.  

They are signing in from a mobile device.

C.  

The time zone for the profile is outside of login hours.

D.  

The user Is not In the IP range for their profile.

Discussion 0
Questions 15

What are three options available to the administrator to help with this issue? Choose 3 answers

Options:

A.  

Move some page components behind a tab.

B.  

Remove some of the fields displayed.

C.  

Deactivate unnecessary validation rules.

D.  

Convert all Process builders to flows.

E.  

Reduce the number of related lists displayed.

Discussion 0
Questions 16

The administrator at Universal Containers recently rolled out Email-to-Case functionality. Even though a new record type was created and specified in the Email-to-Case settings, all incoming cases are receiving a different record type.

What is likely causing the record type discrepancy?

Options:

A.  

The new Case Owner needs permissions to the new record type.

B.  

The Automated Case User needs permissions to the new record type.

C.  

A Case assignment rule is preventing the record type from being updated.

D.  

A validation rule is preventing the record type from being updated.

Discussion 0
Questions 17

AW Computing wants to enable a backup resource to assign permissions while restricting the backup resource's ability to create or modify permission sets.

Which feature should be employed to accomplish this request?

Options:

A.  

Assignment Rules

B.  

Delegated Administrator

C.  

View All Users Permission

D.  

Customize Application Permission

Discussion 0
Questions 18

Dream house Realty has created a custom object to track its Open Houses with a master-detail relationship up to a custom object for Properties. Agents need to quickly calculate the number of Open House records in a status or Pending so they can see the value from the Property record.

What feature should the administrator implement?

Options:

A.  

Lightning Component

B.  

Formula Fields

C.  

Roll-Up Summary

D.  

visualforce Page

Discussion 0
Questions 19

The sale VP notices several sales reps generating a contract too early in the sales stage. The help correct this Behavior, the has requested the Create Contract button only be available when the opportunity reach… negotiation stage.

How should the administrator meet this requirement?

Options:

A.  

Create a validation rule.

B.  

Configure dynamic action.

C.  

Create a custom permission.

D.  

Modify page layout.

Discussion 0
Questions 20

Cloud Kicks wants its sales reps to always use the same full zip code format with a hyphen where applicable.

What should the administrator implement to help ensure consistent formatting?

Options:

A.  

Edit the standard field length to five characters.

B.  

Add a quick create function for the sales reps to use.

C.  

Create a REGEX function to use in a validation rule on the field.

D.  

Add a help text instructing the sales rep on how to enter this field.

Discussion 0
Questions 21

An administrator needs to Import a large amount of historical data (more than 100,000 records) from another system.

how should the administrator import the data?

Options:

A.  

SOAP based API with Developer console

B.  

Data Loader with Bulk API Enabled

C.  

An AppExchange package

D.  

Import Wizard with Add Only

Discussion 0
Questions 22

Cloud Kicks (CK) does business directly with individual consumers (B2C) and large businesses (B2B). Some of CK's B2C customers are employed at its larger customer accounts and should be tracked under both.

Which two options will CK need to use to manage its customers' accounts?

Choose 2 answers

Options:

A.  

Contacts to Multiple Accounts

B.  

Leads

C.  

Person Accounts

D.  

Campaign Members

Discussion 0
Questions 23

Cloud Kicks has o custom object called Membership Details that records information about customers' preferences for their memberships. Depending, on the membership level, different data needs to be displayed.

• when cue running user has the Market no profile, all data should be visible.

• When the running user has the Support profile, only the Support preference fields should be visible.

• Both Marketing and Support users should be able to report on all data.

How should the administrator deliver this solution?

Options:

A.  

Create two record types und two page layouts.

B.  

Set up Dynamic forms to conditionally show data.

C.  

Make a permission set with a Muting permission.

D.  

Use Field-Level Security to control data access.

Discussion 0
Questions 24

Users report that the industry picklist field is no longer visible on account records. What test can an administrator use to troubleshoot the issue?

Options:

A.  

Field audit history

B.  

Setup audit trail

C.  

Field history tracking

D.  

Debug log

Discussion 0
Questions 25

An administrator created a new custom object. When trying to upload new records to the custom object using.

Date Loader, they are unable to see the new custom object in the list of available objects.

What should the administrator do to resolve the issue?

Options:

A.  

Assign a permission set to give them access to the new object.

B.  

Check the Field-Level Security of the new custom object’s Name field.

C.  

Ensure Allow Sharing is checked on the custom object.

D.  

Confirm the object us marked as deployed and not in development.

Discussion 0
Questions 26

An administrator has created a flow that sends platform events whenever an opportunity is updated. An Apex developer has been tasked to write code that listens for these events. When reviewing the debug logs for a user, the developer can see that the flow ran, but the debug Information is missing.

What should the administrator recommend to assist with debugging?

Options:

A.  

Select the Debug Enabled checkbox on platform events,

B.  

Platform events are unavailable for debugging.

C.  

Set a debug log on the Automated Process entity.

D.  

Search the AppExchange to And a tool that assists with debugging.

Discussion 0
Questions 27

After setting up field history tracking on the Account object, the administrator for AW Computing wants to retrieve the field history data for analysis.

how should the administrator acquire this data?

Options:

A.  

Create a report of Accounts and export it to Excel.

B.  

Query and export the Account History object using Data Loader.

C.  

Use the Data export service in setup.

D.  

Create a list view of Account History and print using the Printable View action.

Discussion 0
Questions 28

The administrator at Ursa Major Solar has set up IT policies for all user passwords to be a minimum length of 3 characters and have an expiration period of 90 days. The security team recently decided that administrators of any system should have a 15-character minimum password with a 30-day expiration period.

Where should the administrator make this change?

Options:

A.  

Organi2ation-wide password policies

B.  

Password complexity requirements on the permission set

C.  

Password Policies on the System Administrator profile .

D.  

Session Settings on the User record

Discussion 0
Questions 29

An administrator is asked to create a report to calculate the year-over—year changed in the dollar amount of a company’s opportunities.

What reporting tool should be used to complete this request?

Options:

A.  

A row-level formula to compare amounts grouped by year.

B.  

A joined report with two report blocks for each year

C.  

A custom summary formula with PARENTGROUPVAL function

D.  

A custom summary formula with the PREVGROUPVAL function.

Discussion 0
Questions 30

An administrator has a request to create a Next Steps field for users to document what they need to do next on a lead. The field should allow users to format the text and be mapped to an opportunity when converted.

What type of field will satisfy these requirements?

Options:

A.  

Formula (Text)

B.  

Text Area (Long)

C.  

Text Area

D.  

Text Area (Rich)

Discussion 0
Questions 31

Users at Ursa Major Solar want to create complex dashboards with supporting charts based on data to come from a variety of sources, some of which live on the Internal company shared drives.

Which product should the administrator recommend to meet the users' needs?

Options:

A.  

Lightning Dashboard Builder

B.  

Report Bulkier

C.  

List views

D.  

Tableau CKM

Discussion 0
Questions 32

The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves are happy. One way they track this is by how many open cases an account has with CK. The sales manager asks CK's administrator to build a report to show Accounts with Open Cases.

What report type would this be?

Options:

A.  

Bucket Report

B.  

Joined Report

C.  

Summary Report

D.  

Matrix Report

Discussion 0
Questions 33

At Ursa Major Solar, several different planetary teams handle leads depending on which planet the lead is coming from. While most of the teams only need a few fields filled out to work the lead, the Jupiter team requires additional information to be filled out, such as which moon the lead is coming from. The administrator needs to automate which team is allocated the lead record based on the planet and ensure that every team has all of the information they need.

Which two features will satisfy these requirements?

Choose 2 answers

Options:

A.  

Assignment Rules

B.  

Validation Rules

C.  

Matching Rules

D.  

Workflow Rules

Discussion 0
Questions 34

An auto-response rule sends en email using Template when the field Case Source Is 'email' and Template when Case Source is blank. A Process Builder updates Case Source to 'email' when a case is created using Email-to-Case and to web' when a case Is created using Web-to-Case. Otherwise, Case Source Is blank.

What will occur when a case is created from an Incoming email?

Options:

A.  

Case Source updates to 'email' and an email is sent out using Template2.

B.  

An email is sent out using Template and then Case Source updates to email'.

C.  

An email la sent out using Template and then Case Source updates to 'email'.

D.  

Case Source updates to email and an email Is sent out using Template1.

Discussion 0
Questions 35

AW Computing (AVVC) has customers In multiple countries. AWC would li

Which two considerations should AWC be aware or prior to implementing this change to the existing system?

Choose 2 answers

Options:

A.  

When a currency is added to an organization's List of supported currencies, it cannot be deleted.

B.  

Opportunities will only display sales In the customer's localized currency.

C.  

Historical trend reports will only use the last dated exchange rate.

D.  

Once enabled, advanced currency management cannot be disabled.

Discussion 0