Which Avaya Aura® Contact Center component manages all media processing for the contact center including playing messages and collecting DTMF digits?

Which Avaya Aura® Contact Center component expands the contact center to manage internet-based contacts such as email and Web communications?

Which AvayaAura® Contact Center component is required for Contact Center Multimedia deployment?

Where is the administration of outbound campaigns and management of dialing listsperformed?

During the design of the Outbound Campaign, the administrator chooses between two types of dialing. Which two types of dialing options are available when designing the Outbound Campaign? (Choose two.)

In a Voice and Multimedia Contact Center, incoming email messages are read from the Email server, processed using email rules, and are stored in a multimedia database. Which component, installed on Contact Center Multimedia (CCMM), connects to the Email server at regular intervals to access configured mailboxes?

A customer with Contact Center Multimedia (CCMM) needs to create, modify, and monitor outboundcampaigns. Which CCMM tool, accessed from the Contact Center Manager Administration (CCMA) application, provides this functionality?

When performing an immediate backup in the Contact Center Database Maintenance utility, which application is the only one that is not selected bydefault?

Which component is used to add servers in Contact Center Manager Administration (CCMA)?