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Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Question and Answers

Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)

Last Update Sep 20, 2025
Total Questions : 242

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Questions 1

Refer to the exhibit.

Users report high delays when calling national numbers in the United States. An engineer analyzes the route patterns in Cisco UCM. What must be done to resolve this issue?

Options:

A.  

Change the Cisco UCM routing logic to the longest-match algorithm.

B.  

Select Allow Overlap Sending for the \+! route pattern.

C.  

Mark the \+ [2-9JXX[2-91XXXXXX route pattern with urgent priority.

D.  

Set the interdigit timeout service parameter value to 0.

Discussion 0
Questions 2

A customer reports that outbound calls from Cisco UCM to Cisco Unified Border Element are not getting early media. During troubleshooting, the customer finds that Cisco UCM is sending a delayed offer SIP INVITE. Cisco Unified Border Element responds with a 183 Session Progress with SDP message. However, the customer finds that Cisco UCM does not respond to the 183 messages. Which action must the customer perform to resolve the problem?

Options:

A.  

On Cisco Unified Border Element, configure midcall-signaling passthru.

B.  

On Cisco UCM, change the "Early Offer support for voice and video calls" field on the SIP profile that is applied to the SIP trunk to Disabled.

C.  

On Cisco Unified Border Element, configure early-offer forced.

D.  

On Cisco UCM. change the "SIP ReHXX Options" field on the SIP profile that is applied to the SIP trunk to Send PRACK if 1xx Contains SDP.

Discussion 0
Questions 3

A company is experiencing an issue where calls from the Cisco UCM via Cisco Unified Border Element to the ITSP fail with a “500 server internal error” right after a 183 session in progress is sent back from the ITSP. What must be enabled to resolve the issue?

Options:

A.  

delayed offer on Cisco UCM

B.  

early offer at the CUBE

C.  

delayed offer on CUBE

D.  

early offer at the ITSP

Discussion 0
Questions 4

Calls are not working when sent from a Cisco Unified Border Element to a service provider. After investigating the logs, the engineer notes that the Cisco Unified Border Element is sending the extension only. How is the issue addressed in the configuration?

Options:

A.  

voice class request sip-header diversion

B.  

sip-header contact modify

C.  

voice class request sip-header modify

D.  

request invite sip-header diversion modify

Discussion 0
Questions 5

An administrator is troubleshooting call failures on an H.323 gateway via the CLI. To see signaling for media and call setup, which debug must the Administrator turn on?

Options:

A.  

debug H.323 messages

B.  

debug H.224 asn1

C.  

debug H.246 asn 1

D.  

debug H.225 media

E.  

debug H.323 asn 1

Discussion 0
Questions 6

An administrator has configured two route patterns, 9.911 and 9.[2-9]XXXXXX. When a user dials 9911. Cisco UCM waits for the T302 timer before routing the call. How will the administrator force interdigit timeout and route the call as soon as the user has finished dialing 9911, without waiting for the T302 timer to expire?

Options:

A.  

decrease the T302 timer in Service Parameters from the default value

B.  

enable Urgent Priority on the 9.[2-9]XXXXXX pattern

C.  

enable Urgent Priority on the 9.911 pattern

D.  

enable Device Override on both route patterns

Discussion 0
Questions 7

A new solution is configured to support internal, local, and international calling. Calling [+44 1111 1111] from one of the registered internal phones does not work. Local and internal calls seem to work without any problems. The configuration has patterns configured to match the failing dialed number [+44 …. ….]. The other configured patterns show [2…] for internal numbers and [555 …] for local numbers. International numbers use E.164 as recommended. What is missing to make this solution work?

Options:

A.  

001 or 00 must be used instead of the + sign on Cisco UCM

B.  

=+ cannot be used in a route pattern, only in a SIP pattern

C.  

\ in front of the +

D.  

/ in front of the +

Discussion 0
Questions 8

Refer to the exhibit. A standard local route group is configured for long-distance calls. Calls from building A succeed, but calls from building B fail. On the system. Each building has is own device pool. The DNA tool is used to test the configuration. How is this issue resolved?

Options:

A.  

Change the partition of the route pattern

B.  

Add a sip trunk inside route group Standard Local Route Group.

C.  

Modify the route pattern to add a prefix of 91

D.  

Add a local route group on the device pool configuration.

Discussion 0
Questions 9

A Collaboration engineer wants to deploy Global Dial Plan Replication for advertising its global dial plan data, including the global dial plan data that was configured locally and any data that was learned from other clusters. The engineer is configuring the inter-cluster lookup service on the Cisco UCM and activated the ILS service and configured the cluster IDs.

What is the next step in the configuration?

Options:

A.  

Activate ILS on the spoke cluster.

B.  

Configure remote clusters.

C.  

Enable TLS authentication between clusters.

D.  

Activate ILS on the hub cluster.

Discussion 0
Questions 10

Refer to the exhibit. A collaboration engineer is troubleshooting an issue where a user of a Cisco UCM IP phone reports failed calls when trying to dial out to the PSTN. Which action resolves the issue?

Options:

A.  

Assign a calling search space to the line or the device that has access to the route pattern.

B.  

Deselect “Block this pattern” on the “Route Option” setting of the route pattern.

C.  

Select the “Urgent Priority” setting on the route pattern.

D.  

Instruct the user to not dial a “1” before their local area code.

Discussion 0
Questions 11

A network engineer designs a new dial plan and wants to block a certain range of numbers (8135100 through 8135105). What is the most specific route pattern that can be configured to block only the numbers in this range?

Options:

A.  

813510[012345]

B.  

813510[12345]

C.  

813510[^0-5]

D.  

81XXXXX

Discussion 0
Questions 12

A user’s phone is already configured for Single Number Reach, and the user wants a feature to move an active call from a mobile phone to a desk phone and vice-versa. As an administrator, which additional configuration should be made to fulfill the user’s request?

Options:

A.  

Confirm that the desk phone is subscribed to Cisco Extension Mobility.

B.  

Check to make sure that the Resume softkey option appears on the desk phone.

C.  

Use Dialed Number Analyzer to determine if the user extension can dial the mobile phone.

D.  

Add the mobility key to the softkey template that the desk phone is using.

Discussion 0
Questions 13

A customer wants to configure their team of 10 agents to answer incoming calls to a common central number. The phone for each team member must ring in sequence and ring four times before moving to the next member's phone. Drag and drop the steps from the left into the order on the right to make this happen.

Options:

Discussion 0
Questions 14

Refer to the exhibit.

While troubleshooting call failures on the Cisco Unified Border Element, an administrator notices that messages are being sent to the service provider, but there is no response The administrator later learns that this SIP provider does not support PRACK. Which header should be removed from the SIP message to resolve this issue?

Options:

A.  

Content-Disposition: session:handling=required

B.  

Require 100rel

C.  

Contact

D.  

Content-Type: application/sdp

Discussion 0
Questions 15

Refer to the exhibit.

Users report that outbound PSTN calls from phones registered to Cisco Unified Communications Manager are not completing. The local service provider in North America has a requirement to receive calls in 10-digit format. The Cisco Unified CM sends the calls to the Cisco Unified Border Element router in a globalized E.164 format. There is an outbound dial peer on Cisco Unified Border Element configured to send the calls to the provider. The dial peer has a voice translation profile applied in the correct direction but an incorrect voice translation rule applied, which is shown in the exhibit. Which rule modified DNIS in the format that the provider is expecting?

Options:

A.  

rule 1 /^/+\([^1].*\)/ /011\1/

B.  

rule 1/^\+1\([2-9]..[2-9]……$\)/ /\1/

C.  

rule 1 /^\([2-9]..[2-9]……$\)/ /\1/

D.  

rule 1 /^\+1\([2-9]..[2-9]……$\)/ /\0/

Discussion 0
Questions 16

Drag and drop the steps from the left into the order to provision mobility users through LDAP on the right. Not all options are used.

Options:

Discussion 0
Questions 17

Refer to the exhibit.

An engineer is troubleshooting an issue with the caller not hearing a PSTN announcement before the SIP call has completed setup. How must the engineer resolve this issue using the reliable provisional response of the SIP?

Options:

A.  

voice service voip sip send 180 sdp

B.  

voice service voip sip rehxx require 100rel

C.  

sip-ua

disable-early-media 180

D.  

voice service voip sip no reMxx

Discussion 0
Questions 18

An engineer has temporarily disabled toll fraud prevention for SIP line calls on a Cisco CME12.6x and must enforce security and toll fraud prevention for the SIP line side on Cisco Unified CME. Which configuration must be used to start this process?

Options:

A.  

voice service volp

Ip address trusted list

B.  

voice service volp

enablo ip address trust authentication

C.  

voice service volp

enable Ip address trust list

D.  

voice service volp

ip address trusted authenticate

Discussion 0
Questions 19

An organization configures a SIP trunk in Cisco UCM to connect to another system. These requirements must be met:

1. Use a specific IP address for SIP signaling.

2. Encrypt the signaling traffic.

3. Restrict which devices can use the SIP trunk. 4 Simplify SIP signaling.

Drag and drop the Cisco UCM configuration steps from the left onto the order on the right to achieve these goals.

Options:

Discussion 0
Questions 20

A customer reports audio quality issues between video endpoints in the HQ location in California and one of the branches in Texas. Which two actions must RTCP take to troubleshoot this issue? (Choose two.)

Options:

A.  

Compress the headers of RTP traffic to lower the bandwidth consumption over the WAN. which allows more calls with less bandwidth consumed.

B.  

Configure the rtcp keepalive command in Cisco Unified Border Element to generate reports, which can be reviewed using the debug voip rtcp packet command.

C.  

Allow for VAD to be used for calls using the G7.29 codec, which reduces the usage of the WAN bandwidth and saves around 30% of bandwidth per call.

D.  

Encrypt the media to stop rogue devices from replying and putting that traffic back on the WAN, which avoids any extra bandwidth and ensures the quality of the calls.

E.  

Gather statistics on a media connection and information such as packets sent, lost packets, jitter, feedback, and round-trip delay. This information can help isolate the type of audio quality issues and the direction of the affected traffic.

Discussion 0
Questions 21

Where is the dtmf-relay command configured on Cisco Unified Border Element?

Options:

A.  

in the voice-class VoIP configuration

B.  

in the VoIP dial peer

C.  

in global SIP configuration

D.  

in the VoIP or POTS dial peers

Discussion 0
Questions 22

Some users report poor quality when they travel to another continent and make calls. This issue applies only to one continent and not to others, where typically the dialing is fast and quality is clear. Users experience the same result at home when they call the same numbers in that specific continent. It seems like some users do not exist in the correct PSTN gateway when making calls to a specific country. The company is using TEHO to save on the cost of international or long-distance calling.

They are also using a globalized dial plan. What is the cause of the issue?

Options:

A.  

CUBE is not configured forTEHO in the specific country

B.  

A local route group is not added to the route pattern.

C.  

The users are missing this specific gateway at the device pool level.

D.  

Regions in Cisco UCM are not configured correctly.

Discussion 0
Questions 23

An administrator is implementing a new dial-plan on Cisco Unified Border Element. The administrator must ensure that incoming dial-peers are matched based on the IP address from where the incoming request originates. Which dial-peer configuration should be applied to accomplish this requirement?

Options:

A.  

dial-peer voice 1 voip

incoming url via

B.  

dial-peer voice 1 voip

incoming url request

C.  

dial-peer voice 1 voip

incoming called-number

D.  

dial-peer voice 1 voip

incoming url to

Discussion 0
Questions 24

Phone A calls to phone B, but phone B has Call Forward All set to a PSTN number. The route list responsible for the phone B call to the PSTN has a standard local route group configured. Which route group must be used to send the call to the PSTN?

Options:

A.  

route group defined in Standard Local Route Group section of Cisco UCM service parameters

B.  

route group from the phone B device pool

C.  

route group from the phone A device pool

D.  

standard local route group defined in the route group configuration

Discussion 0
Questions 25

Refer to the exhibit. How many maximum hops does an ILS update traverse?

Options:

A.  

3

B.  

6

C.  

9

D.  

12

Discussion 0
Questions 26

Refer to the exhibit. A collaboration engineer is troubleshooting an issue where the PSTN calls of a Cisco UCM IP phone user are not reaching the PSTN gateway. Which action resolves the issue?

Options:

A.  

Change the calling search space of the user's line or device.

B.  

Change the "Call Classification" to "OnNet" on the route pattern.

C.  

Ensure that the user's phone is assigned to a device pool with the correct local route settings.

D.  

Deselect "Block this pattern" on the route pattern.

Discussion 0
Questions 27

Refer to the exhibit.

Outbound calls to the service provider cause intermittent errors due to a codec mismatch. The internal network sends early offer SDP that contains only G.711 A-law. The service provider reports that some destinations support only G.711 A-law while others support only iLBC. The service provider also allows only 20 active calls at a time Which configuration allows successful media negotiation for all calls using outbound dial peers 5002 and 5003?

Options:

A.  

Option A

B.  

Option B

C.  

Option C

D.  

Option D

Discussion 0
Questions 28

An administrator is configuring Cisco UCM and the system to send *.webex.com traffic to a Cisco UCM Session Management Edition cluster. The administrator wants to limit which endpoints can reach *.webex.com. Which two items must the administrator configure for the SIP route pattern? (Choose two.)

Options:

A.  

calling party transformation

B.  

partition of the SIP route pattern

C.  

connected party transformation

D.  

called party URI transformation

E.  

destination SIP trunk of the SIP route pattern

Discussion 0
Questions 29

Which top-level IOS command is needed to begin the configuration of a Cisco Unified Communications Manager Express gateway to enable phones to be registered via SIP?

Options:

A.  

allow-connections sip to sip

B.  

voice service voip

C.  

voice register global

D.  

voice register dn

Discussion 0
Questions 30

An engineer is configuring a call park feature in Cisco Unified Communications Manager Express. Which command does the engineer use to ensure that the call is reverted to the user after 60 seconds?

Options:

A.  

R2(config-ephone-dn)#park reservation-group 60

B.  

R2(config-ephone-dn)#park-slot timeout 60 limit 2 recall alternate 3002

C.  

R2(config-ephone-dn)#park reservation-group 1

D.  

R2(config-ephone-dn)#park-slot timeout 30 limit 2 recall alternate 3002

Discussion 0
Questions 31

A Collaboration engineer is implementing call processing capabilities on the Cisco UCM and needs to configure Call Queuing to place callers in a queue until hunt members are available to answer them. Which action must be completed before this feature can be configured?

Options:

A.  

Configure Hunt Pilot Queuing.

B.  

Service the Cisco IP Voice Media Streaming (IPVMS) application.

C.  

Configure Music On Hold.

D.  

Configure announcements.

Discussion 0
Questions 32

A user reports when they press the services key they do not receive a user ID and password prompt to assign the phone extension. Which action resolves the issue?

Options:

A.  

Create the default device profiles for all phone models that are used.

B.  

Subscribe the phone to the Cisco Extension Mobility service.

C.  

Create the end user and associate it to the device profile.

D.  

Assign the extension as a mobile extension.

Discussion 0
Questions 33

Refer to the exhibit.

An administrator just Implemented SIP trunking on their Cisco UCM and reports that calls using the SIP trunk are using Media Termination Point resources unnecessarily. Which action resolves the issue?

Options:

A.  

Disable SIP Red XX Options.

B.  

Change to a range that does not result in MTP.

C.  

Change OTMF Signaling Method to "No Preference".

D.  

Change DTMF Signaling Method to "RFC 4733".

Discussion 0
Questions 34

An administrator is troubleshooting call failures on an H.323 gateway via the CLI. To see signaling for media and call setup, which two debugs must the administrator turn on? (Choose two).

Options:

A.  

debug H.245 asn1

B.  

debug H.323 message

C.  

debug H.225 asn1

D.  

debug H.225 media

E.  

debug H.323 asn1

Discussion 0
Questions 35

When an administrator troubleshoots H.323 call setup, which message gives an alert that the called party is being notified about the call?

Options:

A.  

ALERTING

B.  

PROCEEDING

C.  

CONNECT

D.  

RINGING

Discussion 0
Questions 36

When you troubleshoot H.323 call setup, which message informs you that the called party is being notified about the call?

Options:

A.  

ALERTING

B.  

PROCEEDING

C.  

CONNECT

D.  

RINGING

Discussion 0
Questions 37

An administrator is configuring Cisco UCM and wants all inbound calls to the company's published DID number to ring on the receptionist's internal directory number. Which configuration step meets this requirement?

Options:

A.  

Create a translation pattern for the main number and map it to the receptionist's number.

B.  

Create a route pattern for the main number and map it to the receptionist's number.

C.  

Create a call park for the main number and map it to the receptionist's number.

D.  

Create a transformation pattern for the main number and map it to the receptionist's number.

Discussion 0
Questions 38

An administrator is configuring a SIP trunk to an ITSP. The SIP connection will traverse from a Cisco UCM to the ISTP through a Cisco Unified Border Element. The ITSP has indicated that they require an in-band method for DTMF. Which command on the outbound dial-peer to the ITSP will meet this requirement?

Options:

A.  

router (config-dial-peer) dtmf-relay sip-notify

B.  

router (config-dial-peer) dtmf-relay sip-kpml

C.  

router (config-dial-peer) dtmf-relay h245-alphanumeric

D.  

router (config-dial-peer) dtmf-relay rtp-nte

Discussion 0
Questions 39

The SIP session refresh timer allows the RTP session to stay active during an active call. The Cisco UCM sends either SIP-INVITE or SIP-UPDATE messages in a regular interval of time throughout the active duration of the call. During a troubleshooting session, the engineer finds that the Cisco UCM is sending SIP-UPDATE as the SIP session refresher, and the engineer would like to use SIP-INVITE as the session refresher. What configuration should be made in the Cisco UCM to achieve this?

Options:

A.  

Enable SIP ReMXX Options on the SIP profile.

B.  

Enable Send send-receive SDP in mid-call INVITE on the SIP profile.

C.  

Change Session Refresh Method on the SIP profile to INVITE.

D.  

Increase Retry INVITE to 20 seconds on the SIP profile.

Discussion 0
Questions 40

Exhibit.

Refer to the exhibit. All calls from site A to site B are failing, and the issue has been identified as a media negotiation problem. Which configuration change resolves the issue?

Options:

A.  

Disable G.722 on all devices at both sites.

B.  

Enable Early Offer on the SIP trunk.

C.  

Increase the bandwidth allowance between the RTP_Reg and SJ_Reg regions to 64 kbps.

D.  

Create a new audio codec preference list with G.711 U-law 64k as the highest priority and apply it to RTP_Reg and SJ_Reg.

Discussion 0
Questions 41

A single site reports that when they dial select numbers, the call connects, but they do not get audio. The administrator finds that the calls are not routing out of the normal gateway but out of another site's gateway due to a TEHO configuration. What is the next step to diagnose and solve the issue?

Options:

A.  

Verify that IP routing is correct between the gateway and the IP phone.

B.  

Verify that the route pattern is not blocking calls to the destination number.

C.  

Verify that the dial peer of the gateway has the correct destination pattern configured.

D.  

Verify that the route pattern has the correct calling-party transformation mask

Discussion 0
Questions 42

Which configuration must an administrator perform to display Translation Pattern operations in Cisco Unified Communications Manager SDL traces?

Options:

A.  

Enable the Detailed Call Analysis option under Enterprise Parameters for Unified CM.

B.  

Set up the Digit Analysis Complexity in Service Parameters for Cisco Unified CM to TranslationAndAlternatePatternAnalysis.

C.  

Check the Translation Patterns Analysis check box in Micro Traces on the Cisco Unified CM Serviceability page.

D.  

By default, the Translation Patterns operations are printed in SDL traces, so no additional configuration is necessary.

Discussion 0
Questions 43

Where on Cisco Unified Communications Manager do you configure the standard local route group for a group of devices?

Options:

A.  

System > Location Info

B.  

Call Routing > Route/Hunt > Local Route Group Names

C.  

System > Device Pool

D.  

Call Routing > Emergency Location > Emergency Location (ELIN) Groups

Discussion 0
Questions 44

A user requests a feature to send an active call to the mobile phone number on the physical phone. As an administrator, what should be configured in the Cisco UCM to accomplish this?

Options:

A.  

A Remote Destination Profile having the same extension as the Mobile phone's number adds the physical phone's Directory Number to the RDP as a Remote Destination. Add the softkey "Mobility" to the physical phone's softkey template.

B.  

A Remote Destination Profile having the same extension as the physical phone's Directory Number, add the mobile phone number to the RDP as a Remote Destination. Add the softkey "Mobility" to the physical phone's softkey template.

C.  

A Remote Destination Profile having the same extension as the Mobile phone's number adds the physical phone's Directory Number to the RDP as a Remote Destination. Add the softkey "Join" to the physical phone's softkey template

D.  

A Remote Destination Profile having the same extension as the physical phone's Directory Number, add the mobile phone number to the RDP as a Remote Destination. Add the softkey "Join" to the physical phone's softkey template.

Discussion 0
Questions 45

Users are reporting that several inter-site calls are failing, and the message "not enough bandwidth" is showing on the display. Voice traffic between locations goes through corporate WAN. and Call Admission Control is enabled to limit the number of calls between sites. How is the issue solved without increasing bandwidth utilization on the WAN links?

Options:

A.  

Disable Call Admission Control and let the calls use the amount of bandwidth they require.

B.  

Configure Call Queuing so that the user waits until there is bandwidth available

C.  

Configure AAR to reroute calls that are denied by Call Admission Control through the PSTN.

D.  

Reroute all calls through the PSTN and avoid using WAN.

Discussion 0
Questions 46

In Cisco Unified Communications Manager globalized call routing is implemented and must confirm that it is correctly implemented without making a call. Which tool do you use for verification?

Options:

A.  

Dialed Number Analyzer

B.  

Real-Time Monitoring Tool

C.  

SDI trace

D.  

SDL trace

Discussion 0
Questions 47

Which two configuration parameters are prerequisites to set Native Call Queuing on Cisco Unified Communications Manager? (Choose two.)

Options:

A.  

Cisco IP Voice Media Streaming Service must be activated on at least one node in the cluster.

B.  

A unicast music on hold audio source must be configured.

C.  

Cisco RIS data collector service must be running on the same server as the Cisco CallManager service.

D.  

The maximum number of callers allowed in queue must be 10.

E.  

The phone button template must have the Queue Status Softkey configured.

Discussion 0
Questions 48

An administrator manages an environment with mobile users who commonly move between locations and take IP phones to remote sites. When mobile users are at one of the sites, users report issues with call quality, such as the audio cutting in and out. In addition, the affected area has a low bandwidth connection compared to other sites, so the administrator has put these devices in a region with an inter-region restriction of 8 kbps per call. Which feature must the administrator configure to mitigate the issue?

Options:

A.  

Location Bandwidth Manager

B.  

Extension Mobility

C.  

Device Mobility

D.  

Extension Mobility Cross Cluster

Discussion 0
Questions 49

Refer to the exhibit.

A user reports that when they call a specific phone number, no one answers the call, but when they call from a mobile phone, the call is answered. The engineer troubleshooting the issue is expecting the far-end gateway to cut through audio on the 183 Session Progress SIP message. Which SIP Profile configuration element is necessary for the Cisco Unified Communications Manager to send acknowledgement of provisional responses?

Options:

A.  

Allow Passthrough of Configured Line Device Caller Information must be enabled.

B.  

Accept Audio Codec Preferences in Received Offer must be set to On.

C.  

On the SIP Profile, the configuration parameter SIP Rel1XX Options must be set to Send PRACK for all 1xx Messages.

D.  

Early Offer for G Clear Calls must be enabled.

Discussion 0
Questions 50

An engineer is troubleshooting Cisco Device Mobility and find that the phone has roamed to a building that is assigned to a different device pool but has not changed its device pool accordingly What action resolves the issue?

Options:

A.  

Set correct Location under Current Device Mobility Settings

B.  

Enable SRST under Current Device Mobility Settings

C.  

Set the correct subnet under Device Mobility Info.

D.  

Set Device CSS under Current Device Mobility Settings.

Discussion 0
Questions 51

An engineer must configure a secure SIP trunk with a remote provider, with a specific requirement to use port

5065 for inbound and otubound traffic. Which two items must be configured to complete this configuration? (Choose two.)

Options:

A.  

Incoming Port in SIP Information section of the SIP Trunk configuration.

B.  

Incoming Port in Security Information of the SIP Profile configuration.

C.  

Destination Port in SIP Information section of the SIP Trunk configuration

D.  

Incoming Port in SIP Trunk Security Profile configuration

E.  

Destination Port in SIP Trunk Security Profile configuration

Discussion 0
Questions 52

An administrator wants to use the Call Queuemg feature on Cisco UCM to allow new customers to wait in the queue while other agents are not available to take their call. Which configuration step enables this feature?

Options:

A.  

Call Routing > Route/Hunt > Call Park

B.  

Call Routing > Route/Hunt > Hunt Pilot

C.  

Call Routing > Route/Hunt > Line Group

D.  

Call Routing > Route/Hunt > Hunt List

Discussion 0
Questions 53

Refer to the exhibit. A company is using Microsoft Teams with Cisco Unified Border Element integration, but the administrator sees a one-way audio issue with Microsoft Teams. The administrator must modify the SIP profile to send the proper information on the SDP for IP address for media to match the internal and external interface. Which set of commands resolves the issue?

Options:

A.  

voice class sip-profiles 1

request INVITE sdp-header Connection-Info modify “2\.76\.1” “2.78.1”

B.  

voice class sip-profiles 1

request INVITE sdp-header Session-Owner modify “27\.0\.0” “27.3.0”

C.  

voice class sip-profiles 1

request INVITE sdp-header Connection add “2\.76\.1” “2.78.1”

D.  

voice class sip-profiles 1

request INVITE sdp-header Audio-Attribute modify “2\.76\.1” “2.71.1”

Discussion 0
Questions 54

Which IOS command creates a SIP-enabled dial peer?

Options:

A.  

voice dial-peer 20 sip

B.  

dial-peer voice 20 voip

C.  

dial-peer voice 20 pots

D.  

dial peer voice 20 sip

Discussion 0
Questions 55

An administrator is troubleshooting call failures on an H.323 gateway via the CLI. To see signaling for media and call setup, which debug must the Administrator turn on?

Options:

A.  

debug H.323 messages

B.  

debug H.225 asn1

C.  

debug H.246 asn 1

D.  

debug H.225 media

E.  

debug H.323 asn 1

Discussion 0
Questions 56

An administrator troubleshoots call failure in a new deployment and finds that the SIP INVITE messages sent to the service provider contain a diversion header with the user's 4-digit directory number. These 4-digit directory numbers range from 1000 to 9999. The service provider is rejecting the calls because it requires that the diversion header contain 10 digits. Which command on the Cisco Unified Border Element resolves this issue for all users?

A)

B)

C)

D)

Options:

A.  

Option A

B.  

Option B

C.  

Option C

D.  

Option D

Discussion 0
Questions 57

A company has users that are logged in to hunt groups. However, there is a requirement for hunt group configurations to provide an option to turn on audible ringtones when calls to a line group arrive at a phone that is logged out and on a break. This ringtone alerts a logged-out user that there is an incoming call to a hunt list to which the line is a member, but the call does not ring at the phone of that line group member because of the logged-out status. Which action meets this requirement?

Options:

A.  

Configure the HLog softkey on the phone so that while a user is logged off, it plays an audible tone when a call is missed.

B.  

Set the service parameter Party Entrance Tone to True."

C.  

Configure the service parameter hunt group logoff notification and specify the name of the ringtone file.

D.  

Set the service parameter Enterprise Feature Access number for hunt group logout and set up an access number

Discussion 0
Questions 58

An engineer configured extension mobility to allow users to roam between phones while taking their numbers and specific device settings with them. Users are now getting "Error:- XML Error [4| Parse Error" on their phones. Which action will resolve this issue?

Options:

A.  

Set service provisioning lo internal.

B.  

Lower the number of concurrent requests.

C.  

Verify that the URL Is correctly configured.

D.  

Set service provisioning to default.

Discussion 0
Questions 59

Refer to the exhibit.

Calls incoming from the provider are not working through newly set up Cisco Unified Border Element. Provider engineers get the 404 Not Found SIP message. Incoming calls are coming from the provider with called number “222333444” and Cisco Unified Communications Manager is expecting the called number to be delivered as “444333222”. The administrator already verified that the IP address of the Cisco Unified CM is set up correctly and there are no dial peers configured other than those shown in the exhibit. Which action must the administrator take to fix the issue?

Options:

A.  

Change the destination-pattern on the outgoing dial peer to match “444333222”.

B.  

Set up translation-profile on the incoming dial peer to match incoming traffic.

C.  

Create specific matching for “222333444” on the incoming dial peer.

D.  

Fix the voice translation-rule to match specifically number “222333444” and change it to “444333222”.

Discussion 0
Questions 60

A customer routes PSTN calls to ITSP through a SIP trunk on Cisco UCM that forwards and receives calls to and from ITSP. ITSP is set to send an E.164 number when the customer's extension is four digits. Which action should be taken to route the incoming calls to four-digit extensions?

Options:

A.  

Configure a voice translation rule to map the E.164 number to four digits and assign it to the incoming dial-peer on Cisco Unified Border Element.

B.  

Set the Significant Digits to 4 on the SIP trunk.

C.  

Configure a voice translation profile to map the E.164 number to four digits and assign it to the incoming dial-peer on Cisco Unified Border Element.

D.  

Set the Significant Digits to 8 on the SIP trunk.

Discussion 0
Questions 61

A solution for a large company is being reconfigured to optimize for cost saving. The company has an extensive global QoS-enabled network with enough bandwidth to create a converged network. Local calls are relatively inexpensive in countries the company have operations, but long distance and international calls are expensive.

Which type of configuration supported by Cisco UCM would help optimize cost control for this company?

Options:

A.  

standard local route groups for mobile users

B.  

Mobile and Remote Access

C.  

high complex codec support like G.729 to minimize bandwidth usage

D.  

end hop off

Discussion 0
Questions 62

The company implemented Cisco Unified Mobility on the Cisco UCM. The users are satisfied and can transfer voice calls between devices. Mobile users want to extend the timer that controls the time given to pick up a voice call on an IP phone from 4 to 6 seconds. Which configuration change satisfies this requirement?

Options:

A.  

Change the “Maximum Wait Time for Desk Pickup” setting from 4 to 6

B.  

Change the “Maximum Wait Time for Mobility Pickup” setting from 4 to 6.

C.  

Change the “Maximum Wait Time for Mobility Pickup” setting from 4000 to 6000.

D.  

Change the “Maximum Wait Time for Desk Pickup” setting from 4000 to 6000.

Discussion 0
Questions 63

Users in a small location report that audio calls work Tine, but only one video call works before the next one gets a busy signal. Three video conference rooms were recently installed by a third party. The audio and video devices are Cisco endpoints. The site uses video and audio calls, and a network investigation does not show saturation on the link The site is configured with QoS and CoS. All devices are registered on the headquarters Cisco UCM duster. What is the cause of this problem?

Options:

A.  

The subzone setting for video is too low.

B.  

The zone settings for video are too low.

C.  

The location setting for video is too low.

D.  

The pipe or link configuration for video is set to only one device.

Discussion 0
Questions 64

An organization needs a solution to meet these requirements for its Cisco UCM system:

Modify calling party numbers for outbound calls.

Add a prefix for internal calls.

Normalize incoming calls to a consistent format.

Apply different patterns for different device pools.

Which Cisco UCM feature must be used to accomplish these goals?

Options:

A.  

Route patterns

B.  

Call routing rules

C.  

Transformation patterns

D.  

Translation patterns

Discussion 0
Questions 65

Refer to the exhibit.

For long-distance calls, users must prefix their dialed number with “91.” The translation pattern was created to strip the 91 as the PSTN expects a 10- digit number. The PSTN also requires the calling number to be set to 9195551234. However, the service provider has said calls with a different calling number are being received. How is this issue resolved?

Options:

A.  

Change the partition of the translation pattern from none to pstn_pt.

B.  

Enable Force Authorization Code on the route pattern.

C.  

Disable Use Calling Party's External Phone Number Mask on the route pattern.

D.  

Enable Use Calling Party's External Phone Number Mask on the translation pattern.

Discussion 0
Questions 66

Which two statements are correct with respect to the Client Matter Code setting in the route pattern configuration? (Choose two.)

Options:

A.  

The Client Matter Code feature does not support overlap sending because the Cisco Unified CM cannot determine when to prompt the user for the code.

B.  

If you check the Allow Overlap Sending check box, the Require Client Matter Code check box becomes

disabled.

C.  

If you check the Allow Overlap Sending check box, you can also check the Require Client Matter Code check box.

D.  

The Client Matter Code feature does support overlap sending because the Cisco Unified Communications Manager can determine when to prompt the user for the code.

E.  

The Client Matter Code has the option to configure Authorization Level such as in the Forced Authorization Code.

Discussion 0
Questions 67

Which services are needed to successfully implement Cisco Extension Mobility in a standalone Cisco Unified Communications Manager server?

Options:

A.  

Cisco Extended Functions, Cisco Extension Mobility, and Cisco AXL Web Service

B.  

Cisco CallManager, Cisco TFTP, and Cisco CallManager SNMP Service

C.  

Cisco CallManager, Cisco TFTP, and Cisco Extension Mobility

D.  

Cisco TAPS Service, Cisco TFTP, and Cisco Extension Mobility

Discussion 0
Questions 68

Refer to the exhibit.

A collaboration engineer is troubleshooting an issue where external callers cannot leave voicemail messages. Also, internal users report hearing the reorder tone (fast busy) when they attempt to retrieve voicemail messages from their Cisco IP phones. Which action resolves the issue?

Options:

A.  

Ensure that Cisco UCM can resolve the destination address via DNS.

B.  

Start the Cisco Call Manager service at the destination.

C.  

Ensure that the SIP Trunk Security Profile is configured to use UDP for transport.

D.  

Verify that the correct port numbers are used for the SIP trunk.

Discussion 0
Questions 69

An engineer must configure call queuing under a Hunt Pilot. After the engineer receives the audio file that will be played to callers during queuing, which two steps should be taken to complete the configuration? (Choose two.)

Options:

A.  

Assign the uploaded audio file to the hunting Line Group member's "User Hold MOH Audio Source

B.  

Assign the uploaded audio file to the hunting Line Group member's "Network Hold MOH Audio Source".

C.  

Upload the audio file in "TFTP File Management” via OS Administration GUI

D.  

Assign the uploaded audio file to "Network Hold MOH Source & Announcements" under Hunt Pilot's Queuing section.

E.  

Upload the audio file in "MOH Audio File Management" via CM Administration GUI

Discussion 0
Questions 70

A user has a problem calling a specific PSTN number. An engineer investigates the issue on a Cisco UCM server and a Cisco Unified Border Element router, and discovers that the ITSP rejects the outbound SIP INVITE with a 422 Session Timer Too Small SIP message. What must the engineer do to resolve the issue?

Options:

A.  

Decrease the SIP Session Expires Timer service parameter in Cisco UCM.

B.  

Decrease the Min-SE SIP header timer on the appropriate Cisco Unified Border Element dial peer.

C.  

Increase the Min-SE SIP header timer on the appropriate Cisco Unified Border Element dial peer.

D.  

Increase the SIP Session Expires Timer service parameter in Cisco UCM.

Discussion 0
Questions 71

Refer to the exhibit.

A company needs to ensure that all calls are normalized to ♦ E164 format. Which configuration will ensure that the resulting digit string ♦14085554001 is created and will be routed to the E.164 routing schema?

Options:

A.  

Called Party Transformation Mask of + 14085554XXX

B.  

Called Party Transformation Mask of ♦1408555[35)XXX

C.  

Calling Party Transformation Mask of +1408555XXXX

D.  

Calling Party Transformation Mask of +14085554XXX

Discussion 0
Questions 72

Refer to the exhibit.

A user cannot call number 730. which Is an abbreviated number for 45730. The engineer recently configured a translation pattern In Cisco UCM. The newly configured translation pattern of 7XX prefixes the digits 45. The engineer uses DNA to troubleshoot the issue. What is the reason for this problem?

Options:

A.  

The abbreviated partition is missing from the calling search space.

B.  

The translation pattern is blocking the call.

C.  

The translation pattern Is misconfigured.

D.  

Directory number 45730 is unknown to Cisco UCM.

Discussion 0