Implementing Cisco Collaboration Applications (CLICA)
Last Update May 6, 2024
Total Questions : 213
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Which benefit do administrative applications provide when SAML SSO is configured for Cisco Unified Solutions?
An engineer needs to configure individual call handler greetings on Cisco Unity Connection so that a single greeting can override all other greetings set by users during a holiday period. Which type of greeting should be configured to accomplish this goal?
Which MFA solution can be integrated with Cisco Jabber via SAML and used independently of an ldP?
Refer to the exhibit.
Troubleshooting an internal Jabber login issue and you see this logging snippet from the Jabber PRT file. You already checked that the Jabber client has a connection to the correct DNS server. Which DNS record is missing for service discovery of Cisco Unified Communications Manager for the login process to proceed further?
Cisco Unity connection ports on cisco UCM are not registering. An engineer receives a packet capture of the link between the two servers to troubleshoot. In which port will this problem be resolved?
Digital networking is configured between two Cisco Unity Connection clusters using an HTTPS connection. Which two objects are replicated between these two clusters? (Choose two.)
An engineer is configuring SAML SSO for a Cisco Unified Communications Manager. After completing all required steps, the engineer wants to verify the status. Which CLI command provides the status of SAML SSO?
Collaboration engineer configures Cisco UCM and Cisco IM and Presence to support Cisco Jabber Clients. The base configuration is complete The engineer successfully used all the Jabber features a test client but received certificate alerts when signing in. The engineer now wants to ensure that end users do not receive certificate alerts at login. Which two self-…. certificate must be.. with a CA-signed certificate to achieve this goal? (Choose two)
An engineer is configuring DNS for service discovery in a jabber deployment for On-premises Clients. Which snippet will complete the SRV record name _ tcp.example.com?
An engineer is assisting a user who is reporting Jabber desk phone control issues. The user has two desk phones, but jabber controls only one of them. The user is mot given the option to select the second phone within the Jabber client. Everything else is functioning normally with Jabber and with both desk phones. Which action resolves this issue?
Secure XMPP communication is required for XMPP federation with external domains and the Cisco IM and Presence. Which certificate is used for XMPP interdomain federation when connecting to an externally federated domain?
An engineer must enable group chat and persistent chat with Cisco UCM and the Cisco IM and Presence service cluster The engineer has already configured the group chat system administrators Drag and drop the remaining configuration steps from the left into the correct order on the right to complete the configuration.
Which SIP request type is used by Cisco Unity Connection to inform Cisco Unified Communications manager that the Message Waiting Indicator must be turned on or off for a specific line?
An administrator must connect multiple Unity Connection clusters using Digital Networking. Which service is required tor the administrator to achieve Digital Networking between the clusters?
Fraudulent calls are being made from Cisco Unity Connection. Which action prevents the calls from reaching the PSTN using SCCP integration?
An administrator is configuring auto-attendant with basic IVR applications on Cisco Unity Express and needs to ensure that a specific telephone number initiates the application. Which setting should be configured to accomplish this task?
Refer to the exhibit. After receiving a new desk phone, the Jabber user can no longer make calls via phone control. The help desk collected the user’s Jabber problem report and verified that they the correct Cisco UCM CTI permissions. Which configuration must be changed to correct this issue?
Refer to the exhibit.
A customer reports that after a network failure, all of the Cisco Jabber clients are not switched back to their home nodes. An engineer determines that the primary Cisco IM&P server is in Failed Over state. Which two actions should be performed to bring the system back to operational state and to prevent future occurrences? (Choose two.)
Users on Cisco.com experience issues while using Cisco Jabber, and the error 'Cannot communicate with the server" appears. An engineer checks the logs for the Jabber client and discovers the error "LERR_JABBER_AUTH <17>: Authentication error with server e.g. resource bind, TLS, create a session or SASL error. What should be checked to resolve this issue?
Which SSO authentication method requires no action from the user when the session token times out?
Drag and drop the events for an on-premises Jabber SAML SSO flow from the left into the correct order on the right.
A collaboration engineer wants to stop fraudulent calls to the PSTN that are being made through Cisco Unity Connection Cisco Unity Connection is integrated with Cisco UCM via the SCCP protocol Which action accomplishes this goal?
What are two authentication mechanisms for identity provider authentication? (Choose two.)
Refer to the exhibit. An administrator is configuring the auto-attendant script for a Cisco Unity Express Integration to Cisco UCME and wants to play the “busOpenprompt” wave file when il is not a holiday. How should the script be configured to accomplish this goal?
A collaboration engineer is installing Jabber for Windows via the CLI Which two authentication command line arguments ensure that the client authenticates to a Cisco UCM server? (Choose two.)
Refer to the exhibit. An engineer assists a user who reports that the voicemall notifications show correctly on the desk phone are not available in the jabber client. Which action resolves this issue?
A customer is using Cisco Unified IM and Presence with high availability and has reported that their primary node is not providing any IM and Presence services. What is causing this issue?
Refer to the exhibit.
When troubleshooting an internal Jabber login problem, there is a pop-up about a certificate error, and then the login fails The FQDN of Cisco UCM is cucm.ex.com. and the FODN of the IM and Presence Server is imp.ex.com. Which two actions should be taken to fix this issue? (Choose two.)
Refer to the exhibit.
Users report that they are prompted to accept server certificates when they initially run Cisco Jabber. An engineer removes these prompts to prevent confusion. Which statement about this scenario is true?
An engineer must configure Microsoft Office 365 calendar integration with Cisco IM and Presence The engineer has already configured the presence gateway Drag and drop the remaining configuration steps from the left into the correct order on the right to complete the configuration
Refer to the exhibit.
After configuration of the Cisco IM&P cluster in high-availability mode, both IM&P servers remain in the initializing state. Which two actions ensure normal operations of this IM&P high-availability cluster? (Choose two.)
Which two command line arguments can you specify when installing Cisco Jabber for windows? (Choose two.)
Refer to the exhibit.
Users report that they cannot see the Chat Rooms icon on their Cisco Jabber clients. This feature works without issue in the lab. An engineer reviews the Cisco IM&P and Jabber configuration and finds that the jabber-config.xml file is configured properly to support this feature. Which activity should be performed on the IM&P server to resolve this issue?
What provides device monitoring when integrating Cisco UACA and Cisco UCM?
A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows clients Users in a new branch location report that 'cannot locate server is displayed when they launch the client When the engineer manually configures the server settings on a client, the dient logs in successfully. The Cisco IM and Presence servers are located across the WAN at the corporate HQ Which action resolves the issue?
An engineer is configuring a Cisco Voicemail organization. How many links be configured between two Cisco unity connection Clusters?
Refer to the exhibit. A collaboration engineer restored a failed primary node of an active/standby IM and presence subcluster. The engineer notices that users fallback to the node occurred. Which action resolves this issue?
An administrator is troubleshooting a Cisco Jabber Deskphone Control Issue. Which CTI event from the logs denotes that the request from Jabber to CTl Manager must the administrator check?
An engineer in a company have access to voice calling and voicemail from desktop phones As the company transitions to remote work, users are utilizing the Cisco Jabber client through Mobile and Remote .. to access company phone services. Users cannot access voicemail through the Cisco Jabber client, even though voicemail is functioning in the office on the desk phone. Cisco Jabber works IM and Presence, including calling through Mobile and Remote Access What is the cause of the issue?
A collaboration engineer is implementing toll fraud prevention on Cisco Unity Connection. The engineer wants to block calls to 9005551234 for any caller that reaches the Caller System Transfer conversation. Which configuration accomplishes this goal?
Refer to the exhibit.
User A tries to log in to the Cisco Jabber client, the login works fine, but the user cannot see their self-presence or other users' presence in their contact list. The administrator checks the Cisco IM and Presence Server logs and sees an issue. What is the issue, and bow does It get resolved?
An engineer is troubleshooting an issue with Cisco Unity Connection. Users report that they receive a busy tone when they attempt to dial the voicemail pilot number. Which tool must the engineer use to view the activity on the voicemail ports as users try to place calls'
Refer to Exhibit.
An engineer is troubleshooting operation performance in the network. Which account should be taken to restore high availability in the sub cluster?
Which SAML component defines the content of data transferred from an IdP to a service provider?
Refer to the exhibit.
Cisco Unity Connection and Cisco Unified Communications Manager are integrated by using SCCP. The Voice Mail Ports are registered. Users report that calls fail when forwarded to voicemail. Which is a cause of the issue?
An engineer is asked to configure cisco jabber for windows on-premises, in phone-only mode and later with cisco IM and presence. In the configuration steps, which two DNS records will be needed, assuming the jabber client is in “domain.com?’ (Choose two.)
Refer to the exhibit. A collaboration engineer is troubleshooting an alarm that indicates that there are duplicate user IDs. Which two actions resolve this issue? (Choose two.)
Which two Cisco Unity Connection logs are used to troubleshoot issues with Message Waiting Indicators? (Choose two.)
An administrator needs to prevent toll fraud on Cisco unity connection. Which action should be taken to accomplish this task?
An engineer must configure a test user mailbox in a newly deployed Cisco Unity Express module. Which console command set reflects the correct configuration in this scenario?
Refer to the exhibit.
Calls that are not answered by the user are for the location. If the user at extension 11112222 does not have a voice mailbox, which rule is utilized when Cisco Unity Communication receives the forwarded call?
Refer to the exhibit.
A company integrated their newly deployed Cisco Jabber over Mobile and Remote Access with Cisco Unity Connection for voicemail access but users must manually enter their email credentials each time they log in to Cisco Jabber Which action resolves the issue?
Which two steps are needed to configure high availability in Cisco IM and presence? (choose two.)
Collaboration engineer is enabling interdomain federation for Cisco IM and Presence The engineer has been asked to enable federation with Office 365 Which service must the engineer enable to meet this requirement?
An administrator is configuring Cisco Jabber 12.8 to work with Cisco UCM and Cisco IM and Presence 12.5 using an encrypted SIP profile. Which record should be configured for Jabber to work when logging into the corporate network with the domain "domain.com?
A Cisco Unified IM and Presence version 11 .5.1 on-premises deployment of instant messaging with a capacity of 50.000 users includes the multiple device messaging feature. Each of the 30,000 users has 3 Jabber clients. The customer reports that messages are not being received on all 3 clients. What should the administrator do to resolve this issue?
An engineer must configure XMPP federation on a Cisco Instant Messaging and Presence Service node, but the XCP XMPP Federation Connection Manager service fails to start. Which action must the engineer take to resolve the issue?